Guest User
August 28, 2024
Very disappointed with this hotel, because the location is not very easy to find, so we arrived at the hotel late, we parked at the door immediately entered, the female receptionist was very black face, and then told us to eat immediately, Dinner time is only until 7:30, we did not drop the luggage directly to eat, the rice is cool, I believe it has been put for a while, this can not be done, because we ourselves are late, had to bite the bullet and hurry to eat, the food tastes very good No, I never thought dinner at a spa hotel would be so bad, and then he said after dinner asked them to serve ice cream, but the female receptionist came in and told us in a very bad tone to go back to the room for ice cream, dinner time was over , it was very rushed to finish work, we were angry that we could not eat ice cream, but your attitude was very bad, and she left with a black face. In fact, most Japanese people are very polite, coming to Japan so many times for the first time to encounter such rude treatment, service disappointment, food disappointment.
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