Trip.com Group Country Retreats (Fujian Yongtai Chixi)

Great experience, great staff

服務好。值得一去

The environment is very pleasant. The staff is very warm and thoughtful. I didn't arrange the handmade project because I didn't have enough time. They also put it in a souvenir for me to take home. Full score. I will come again next time.

去的時候稻草被割 也沒有影響到我們出遊的心情 體驗感很好 拍照出片

Facilities: Very good Hygiene: Very good Environment: Very good Service: Very good Welcome fruit: Very good Summer handmade (paper pulp painting/water gun battle/handmade vanilla mosquito repellent/water-rubbing silk scarf/tie-dyeing five choices): Choose one because you can do it twice if you stay for two days

First of all, I would like to praise the chef for his outstanding skills and the quality of his dishes. The front desk receptionist couldn't say enough. I guess there are only 10 rooms, so it is impossible to evenly share the expenses of high-quality service staff. The disadvantages are as follows 1. I don’t go to work until eight o’clock, and I get off work at 8:30 in the evening. I still need to send a WeChat notification when I get off work. 2. There was an overall problem with the coordination ability of the reception staff. They took the initiative to ask me if I wanted to change the linen when cleaning the room. I said yes, but I didn't. I ordered in advance and asked if I wanted spicy food, but the receptionist didn't convey it properly. The chef didn't know which dish I wanted spicy, but the dish that came out was still spicy. I asked if I wanted a latte or an American style coffee. I said I wanted a latte, but Ranhe told me that there was no milk. 3. I want to get a few more bottles of mineral water, but they say only 2 bottles are free, and more bottles cost 3 yuan each. I have never encountered this before when staying in a hotel. . . It won't be like this all season It is suggested that Ctrip needs to find a service staff with strong ownership and equity-based incentives, otherwise the service will not be able to improve.