Hsiaoling
November 26, 2024
I have stayed in Lancheng several times. I didn’t expect that the first time and the last time would be so bad. The first time was several years ago with my family and I booked 5 rooms. Suddenly the air conditioner in my and my parents’ room suddenly broke down in the middle of the night. The receptionist said that it needed to be repaired the next morning. I stayed in the stuffy room all night and couldn't sleep well. This time, a family of three went out for a walk together and had a massage appointment. I told the receptionist that the room was ready, so please change the notice. Sir, he also left a phone number at the moment. When I finally got ready, I asked him which floor he was playing with the kids on. He actually said that he had not received a notification from the hotel that the room was ready. I looked at my phone and found that he still sent me a message telling me that the room was ready😳. Although the front desk staff asked me to delay check-out for an hour, they told me the message at 2 o'clock. I saw that it was almost 5 o'clock😩. By the time we went up to use it, the hand-made coffee on the 7th floor was gone. After taking a shower in the evening The hair dryer is also broken😩⋯
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