kwanitah2014
March 8, 2024
I get there on the 3rd. I go to clerk area front desk. I show her my email info,I reserved room,had itinerary number. I pay,get 2 cards, all seems fine. I unload bag,I sit at table to ear fast meal before having to leave for family event. While eating,some short lady barges in,loudly saying her tablet says no one is supposed be in this room. I did not say a thing I just stared at her. She leaves. I tell a blonde cleaning lady I see about it. It was very rude,uncalled for and very disrespectful. She could have knocked and asked,she could have gone to clerk and asked. When checking out I tell that clerk what happened and asked for a receipt. She claimed she will tell manager. I described the lady who barged in as detailed as possible. Short size, black hair, medium brown skin,had Hispanic accent. There is no reason at all for this woman to barge in without knocking at all or saying who she is. She did NOT have a visible name badge at all or I would also be saying her name.