Guest User
October 28, 2024
Location: 5.0
Service: 5.0
Health: 5.0
Facilities: 5.0
Travel with elderly parents and book this hotel for two nights. The location is excellent. The ancient canal is just across the road and it is a few minutes away from the lively Dongguan Street.
After arriving, the doorman opened the car door and took the luggage. The reception housekeeper Xiao Shen was very polite and led us to the room on the sixth floor. The room is not very big, but it is clean and tidy, and the space is very well utilized.
Because my mother is inconvenient to travel with a wheelchair, considering that the room cannot be turned around, the lobby manager suggested that we put the wheelchair in the lobby, which is very heartwarming.
The hotel provides free afternoon tea and supper. Because I took my parents to taste Yangzhou morning tea, I didn’t book the hotel’s buffet breakfast, but my parents visited it and said that the buffet has a rich variety.
What impressed me most about this hotel is that all the staff will take the initiative to nod and greet us enthusiastically, whether they meet in the corridor, elevator or other places. The doorman will bow and open the door, making people feel at home.
When we left the hotel, Xiao Shen insisted on sending us to the car despite the light rain and strong wind, even though she was on sick leave the day before. She also gave us souvenirs before we left.
A very good hotel, I recommend everyone to stay.
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