Green Lotus Hotel

非常不錯的酒店，旁邊就是陽朔西街，沒事可以多溜達溜達，離着景區也不遠也挺近，以後還會繼續入住這個酒店，值得推薦！！！

It was originally a good hotel, but the service awareness of the front desk and online customer service needs to be improved. I hope to strengthen education and training. First of all, since the online booking already includes breakfast for one person, I asked to add one person when checking in, but the front desk did not accept it and repeatedly emphasized that it should be purchased directly during the morning meal. I asked if it could be purchased after checking in? Then the front desk said that they were afraid that you would change your mind and not eat it the next day after buying it. It was ridiculous. Secondly, the room allocation. Generally, hotels will upgrade guests or arrange relatively good rooms of the same room type for early customers when they are not fully occupied to improve satisfaction. The habit of the hotel's front desk to allocate rooms is to arrange the worst room of the same room type for early customers. I paid special attention to it in the evening. There were many vacant rooms on the second and third floors of the same room type as mine. Third, when bathing, I found that there were two bottles of shower gel in the shower room but no shampoo. I gave feedback to the online customer service, but they ignored it. Later, I sent a photo and said that there was shampoo. I said that I didn't have two bottles of shower gel, so they asked me the room number. The only thing that made me feel relieved was that the doorman had a strong sense of service, a kind attitude, and thoughtful service, which saved the reputation of the hotel. Thank you 🙏

位置很不錯，房間也很乾凈。

The hotel is near the most lively West Street in Yangshuo, beside the Li River, and is a 5-minute walk from the West Street. It is the only five-star hotel in the county. The hotel service, room facilities and facilities are beyond expectations, fully in line with the standards of five-star hotels in big cities. Although not as luxurious as the others, it is enough to provide a comfortable resting environment. The balcony in the room faces the Li River, although only half of it, it is also very comfortable. The breakfast is richer than the five-star hotels in Guilin, and it is also beyond expectations. In short, there is no uncomfortable experience. It is a very good hotel and I will consider it next time.

這酒店的餐飲沒人去，有二個樓面浪費了，第一我去吃還感覺不錯，其中我叫了個炒飯，我與我妻子各吃了二碗，還有多一碗多，第二天我二又去了，又叫了炒飯，結果上來一小盆炒飯，二人都不夠吃，所以我想這就是沒生意的原因吧？在説説客房，當我進房間後上廁所後，沒法抽馬桶，請問，打掃衞生的沒看到馬桶壞嗎？非要我進去後報修嗎？還有第二天我讓清潔工打掃房間，她桌子都不擦一下，我有意在泡水的枱子上放個東西，回來還在，這酒店管理很差，今後不會去。

房間舒適衞生，服務周到熱情，地理位置優越。

挺好的酒店，附近很多好吃的東西。

説是陽朔唯一的五星，沒有特別亮點，一般般吧。

環境非常好，位置很好！服務周到！