Grand Mercure Yatsugatake Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hokuto
Grand Mercure Yatsugatake Resort & Spa
Renovated in 2024
Oizumi-cho Nishiide 8240-1039, Hokuto City, Yamanashi Prefecture 409-1501, Japan
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The 4-star Yatsugatake Royal Hotel, Oizumi-Kogen offers comfort and convenience whether you're on business or holiday in Yamanashi. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are free Wi-Fi in all rooms, chapel, gift/souvenir shop, laundromat, Wi-Fi in public areas. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Yatsugatake Royal Hotel, Oizumi-Kogen is an excellent choice from which to explore Yamanashi or to simply relax and rejuvenate.Show More
We Price Match
3.6/5·Very Clean
Both children and adults will be satisfied.
mihoAll 58 Reviews
Amenities
Private ParkingFreeSkiingHorse ridingHikingSaunaSpaMassage roomEV charging stationBarLibrary
All Amenities
Surroundings
Train: JR Kai-Oizumi Station
(1.5 km)
Train: Kiyosato Station
(5.7 km)
Landmarks: ギャラリー麓人舎
(290m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
2
Classic Room, Japanese-Western style, 2 single beds and 2 futon beds, Mountain view
2 Single bed and 2 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Conditioner
Soap
Check Availability
1
Classic Room, Japanese style, 4 futon beds, Mountain view
4 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Conditioner
Soap
Check Availability
4
Japanese-Western Style Standard Suite [S4B]
2 Single bed and 4 Floor bedding
72m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Conditioner
Soap
Check Availability
5
Japanese-Westan Style Standard junior suite [SWA]
2 Single bed and 4 Floor bedding
72m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Volcano view
Check Availability
2
Superior Room with 2 single beds and 2 extra beds, Mountain view
2 Single bed and 2 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Conditioner
Soap
Check Availability
1
Standard Room with 2 single beds Mountain view
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Conditioner
Soap
Check Availability
1
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed, Mountain view
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Conditioner
Soap
Check Availability
Hide Room Types
Guest Reviews
3.6/5
58 reviews
Verified Reviews- Cleanliness4.1
- Amenities3.1
- Location3.9
- Service3.3
Average for similar properties in Hokuto
miho
December 6, 2024
Both children and adults will be satisfied.
Original TextTranslation provided by Google
_TIJPop4x258****
September 20, 2024
There were a lot of children with us and they were running around in the restaurant so it was dangerous.
Original TextTranslation provided by Google
Vegi
June 30, 2024
I simply disappointed the hotel overall.
Comparing to the grade the hotel is claiming, the service and facility was so poor.
There was a long queue at the reception on my check-in and I was quite confused. There should be some staff outside the counter to support us. They give us a sheet of paper that described the facility and ground rules of the hotel, but I don’t think it is a way for a luxury hotel should do. The lounge service was simply messy as so many people try to grab seats, drink and snacks and a staff should sort the things out in person.
The room on the 3rd floor was so poor which may be just old one inherited from the previous hotel. (The hotel was bought and started as this hotel recently.) They don’t like to invest the things by which the hotel grade should keep the grade they claim.
The hot spa and breakfast service was nice compering to many poor aspects of the hotel but by only those they could not push up the grade of the hotel, they should invest facility and staff more and more.
Zhuyuan
May 25, 2024
it was just renew and reopened, the whole management and sense are quite morden and good. especially the kids play ground was great! and by the way the afternoon snack was also great! i definitely recommend my friend to visit here again.
_TIVN1464l7z5****
May 24, 2024
When I went there, it looked like the renovation had just finished. The room was spacious and bright. The service bar was free and had snacks, juice, and especially whiskey. However, the hair dryer in the hot spring was weak, and it took a long time to dry.
Original TextTranslation provided by Google
Yidiexiaocai
May 2, 2024
The environment is excellent, the lobby is grand, the rooms are quite large, and the hot spring is not crowded.
Original TextTranslation provided by Google
Hirunyigar
April 24, 2024
Great service
_TIJP161mxd8l****
April 6, 2024
It was very clean and there were plenty of places for children to play, so we had a great time even in the rain.
However, I tried to contact the hotel by phone, but I was told that I couldn't get through after 6:00 p.m. and that chat was not available at the time, which made me a little worried.
I was also surprised to be charged again at check-out, even though I had paid in advance on the website. The amount was also different from the amount on the website, which was confusing.
Original TextTranslation provided by Google
tomohiro
July 28, 2024
繁忙日に行くことはオススメしません！
B1にある子供の遊び場は良いですが、他が残念。スタッフ不足をとても感じた。
土曜日だからか
全ての待ち時間が1時間以上かかった。 部屋の稼働率下げて運営すべきだと思います。
チェックイン90分待ち
晩御飯は第一陣に入ったから待ち無し。(その後120分待ち)
晩御飯は7:30に行って100分待ち。
食事は美味しかったです。レストランも人手不足を感じましたが。
と言うことで、行くなら平日、混雑していないタイミングだと楽しめると思います。
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Services & Amenities
Most popular business facilities
Private Parking
Free
Skiing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Spa
Additional charge
Massage room
EV charging station
Bar
Library
Tennis court
Table tennis room
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Spa
Bar
Restaurant
Le SENSORIEL
Style: Buffet
Cuisine: Chinese, French, International, Italian, Japanese, Local, Sushi
Open for: Breakfast, Dinner
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-09:30, 17:30-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Car Charging Facilities
Transportation
Taxi booking service
Shuttle service
Free
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Coworking spaces
Front Desk Services
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
Japanese
Food & Drink
Bar
Convenience store/kiosk
Public Areas
Elevator
No smoking in public areas
Smoking area
Library
Gift shop
Ventilation system
Humidifier
Vending machines
Garden
All rooms non-smoking
Health & Wellness
Table tennis room
Tennis court
Massage room
Sauna
Spa
Additional charge
Hiking
Off-site
Hot springs
Temporarily closed
Skiing
Off-site
Horse riding
Off-site
Beauty and makeup
Mountain climbing
Off-site
Water sports equipment
Public baths
Free
Activities
Eco tours
Cleaning Services
Clothes dryer
Laundry detergent
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
CCTV in public areas
Fire alarm
Fire extinguisher
Smoke detector
Thermometers available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Buffet:JPY 3,025 (approx. Rs 5,523.52) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 1997
- Renovated: 2024
- Number of Rooms: 60
The 4-star Yatsugatake Royal Hotel, Oizumi-Kogen offers comfort and convenience whether you're on business or holiday in Yamanashi. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the hotel are free Wi-Fi in all rooms, chapel, gift/souvenir shop, laundromat, Wi-Fi in public areas. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Yatsugatake Royal Hotel, Oizumi-Kogen is an excellent choice from which to explore Yamanashi or to simply relax and rejuvenate.