Jasmin T
July 21, 2024
We stayed a total of 4 nights. The first 2 nights, the hotel had very few people, the last 2 nights it seemed almost full. It is more of a weekend hotel. The grounds are truly beautiful, from the reception area to the restaurant and gardens, beautiful! Be aware: 1. Most of the photos on their website are of the rooms in the original Hacienda. We rented a Master suite (600ft @ MX$ 5,930 - MX$6,029 depending on the day ). On their website the walls are exposed brick and period furniture. We received a room in the new section, on the 1st floor and right in front of the pool. Yes, you can hear all the noise from the pool and even when people are walking on the 2nd floor/corridors. The suite was indeed 600ft, but NOT in one big room. It was 2 separate rooms. You walk thru this empty room (except for a sofa and tv on the wall, see photo) via a long hallway and get to the main room. It was not like the photo at all. The room does not have a desk or robes. Nor accent chairs (like the photo). It comes with 2 dining room chairs, a small table. Nothing like their photos. More like a "Springhill Suites" style sofa. Do yourself a favor and rent a CHEAPER / SMALLER room in the original part of the Hacienda. 2. Find someone who speaks spanish to call and make the reservations. The rates will be much cheaper if you call directly vs reserving thru their website if outside of Mexico.