Maomixiashan
February 20, 2025
I previously stayed in room 1606. Our company stayed in this hotel for more than 200 days last year. I guess he is an old customer. High-quality customers who do not cause any trouble to the hotel are also Ctrip Black Diamond customers. Under such circumstances, this was the first time I stayed in this hotel this year. When there were many vacant rooms, I asked for an upgrade, but the front desk refused to give me one in a sarcastic tone. I stayed there for three days, then changed the booking platform to book the room, but they just changed my room instead of upgrading it. I don't know if the hotel has a new manager or owner, but the way they treat guests is like this. It was completely different last year. I didn't want to give points at first, but considering that the hotel is quite responsible for hygiene and breakfast, I gave it points. I hope the hotel can consider the mood and needs of long-term guests.
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