Grand Hyatt Hotels in Xi＇an

Great hotel! Location: near to metro station and the landmark bell tower, walking distance to Huimingjie, day tour bus drop us at the metro exit right outside the hotel. Room: clean Breakfast: good varieties in western and Chinese style breakfast! Service: good service

First trip to Xi An and I am so glad that I booked Sheraton as for my stay here! The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.

The hotel is in a great location and very convenient. I live very comfortably. The front desk service is very good and enthusiastic. The hotel has complete facilities. The laundry room can also be used at any time. There are few types of breakfast and the space is small

There are multiple exits from Zhonglou station. I tried exit B，exit 9 and exit 1. All of them are similar walking distance towards the hotel. The hotel is located on the “ground” level, underground level are made up of souvenir/drinks/snacks stores which you can easily access via a short staircase. The hotel is in between a row of little local shops. The easiest way to navigate is download Baidu maps and enter 宜必思尚品酒店(西安钟鼓楼回民街店) 西安市莲湖区. A public square right under the hotel comes to life from morning to evening with people setting up little stalls with a mat/stools selling little souvenirs. There are also multiple message therapists providing their service for just 20yuan. Super convenient to reach the Drum tower just by 1mjns of walking, it is right there when you step out. Muslim quarter is 2mins away, while convenient avoid the main street like plaque. If you see roujiamo stalls with oddly long queue when everyone else is nonexistent, those are fake queuers engaged to fool tourists

We stayed 5 nights at the hotel. They served delivious breakfast with a good variety. The location of the hotel was good, easy access to the Muslim Quarter, Bell Tower, shopping malls and train station. The staff were friendly and helpful. There were restaurants and shops outside, both at the right and left of the hotel. There is one pastry shop at Lian Hu Lu selling freshly baked and delicious pastries. It is a must try. The staff of the shop were friendly too. The people we met in Xi'an were friendly and helpful, especially when we needed directions. We enjoyed our stay and had a good time in Xi'an.

An amazing hotel situated in a great location. The staff were incredible, in particular Jack and Andy, they couldn’t help me any more than they did.. Due to flight delays I was given a free 4pm check out, free upgrade on arrival and the breakfast was amazing, loved this place!

Didn’t have opportunities to dining in at the hotel itself, since there are so many local food choices, but can definitely say that their customer services are among the top notches. Smooth check-in/out, free laundry amenities, conveniently located in the heart of Xi’an (Bell Tower area), which makes it easy to reach pretty much everywhere in and around Xi’an. Really appreciated Ningning’s help towards our laundry need! Believe me, laundry is equally an important part of our journey during our stay in China, since we were traveling during the summer time. Overall, it is a good lodging venue!

First and foremost, we would like to thank the hotel staff for the pleasant stay. Ms Tao Zi, Ms. Jing Jing and their colleagues at the reception desk were friendly and helpful. Ms. Yi Gai Li and her colleagues at the breakfast and high tea restaurant were warm and friendly. Appreciate all your wonderful service and warm welcome. When I booked the hotel, I just wanted a clean, value for money with a good location hotel. We booked 2 rooms for 6 nights in Dec 2024 at CNY425 per room per night, inclusive of daily breakfast and high tea. Food: Simple breakfast and high tea, but good enough to warm our stomach to start our day. Coffee was better than expected (I thought it would be 3 in 1 type), the breakfast consist of fruits, salad, noodles, rice, porridge, bread, etc. Tea break has some simple snacks like portuguese egg tarts, mochi, mini cakes, cookies, fruits, chinese tea and coffee. Room: There were no connecting rooms, but we were allocated nearby rooms. We had clean white towel and sheets. The toilet and sink were clean, but if you're staying with friends it's a bit inconvenient due to lack of privacy. Although there are doors for the individual toilet and shower stalls, it would be better to have another door at the entrance to the changing area just before we enter the shower stall. This is a minor issue as we are more conservative. Tour bookings: The hotel has staff that assist with daily tour bookings, thus it was very convenient. We booked our day trip to the Terracotta Warrior and the coach came to pick us up at the hotel. I would suggest that you spend the extra CNY 298 per pax to watch the performance, it was worth it. Overall we had good night rest and enjoyed the stay. Thank you again to the hotel for exceeding our expectation.

Wow! I am absolutely blown away by this hostel. First of all, I want to give a shoutout to the receptionist, Xiao Xiao. She went above and beyond with everything, answered all my questions and made me feel extremely welcomed, she was also quite funny and sociable. The actual place itself was BY FAR the best hostel i’ve ever stayed in. It has everything and more you want in a hostel, aside the location being extremely convenient (right next to the Bell Tower, and really yum food close by), the rooms and common areas were not just clean, but cozy and had a calm and relaxing vibe. They had nice music playing, a pool table! and chill spaces. The amenities were also good, I LOVE that they provided us with actual, nice towels, and free water. Toilets were clean, but the highlight were the showers. I’ve stayed at 8 places during my China trip, but the showers here were easily the best out of everywhere. High pressure and actually hot water! If you’re visiting Xi’an as a solo traveller, backpacker, or are just looking to stay in a hostel, I highly, highly, highly recommend this place! By far the best hostel i’ve stayed in, amazing location, great amenities, clean and aesthetic public spaces, and dedicated staff that go above and beyond! :)