Wuchang Higher Education Area | 1.61km from South-Central University for Nationalities Gymnasium
The room is fully equipped, the whole house is controlled by smart equipment, there is a refrigerator, free drinks and soda, the key is free parking in such a lively place, the night market downstairs is lively, it is also close to the stall street, and there is late night warm stomach porridge, clean and tidy is king, the price is reasonable and more comfortable!
GGuest User2024.10.15
The room is fully equipped, the whole house is controlled by smart equipment, there is a refrigerator, free drinks and soda, the key is free parking in such a lively place, the night market downstairs is lively, it is also close to the stall street, and there is late night warm stomach porridge, clean and tidy is king, the price is reasonable and more comfortable!
Wuchang Higher Education Area | 2.19km from South-Central University for Nationalities Gymnasium
I came to Wuhan for a trip during the National Day holiday, and I found this treasure hotel. I have to write a review:
1. Because we drove 4 hours to Wuhan with the elderly and children, it was hard on the road, so we called the front desk in advance to inquire whether we could check in early. The front desk patiently helped me find out that 5 rooms had been checked out, and told us that we could check in early around 12 o'clock. Compared with those cold and regular hotels that told us to check in after 2 o'clock, the reply of this hotel made people feel more humane.
2. The guy who checked in at the front desk was handsome and gentle. He helped us upgrade the room considerately, and specially arranged the room for the elderly on the quiet side away from the road.
3. The room is clean, sanitary, and quiet. It is very comfortable to live in. After a day of shopping, you can have a good sleep when you return to the hotel.
4. There are free drinks in the room, which the children like very much.
5. The butler WeChat communication is convenient, and problems can be solved in time. The children like the robot service very much.
6. The breakfast is rich and varied. The children especially like beef noodles. The beef is very big and they are very satisfied with it.
7. Because it is a self-driving tour, it is very convenient to drive to the surrounding scenic spots, especially during the National Day, there was no long traffic jam, which made this trip very pleasant.
8. Compared with the hotels that cost thousands of yuan during the National Day, I was surprised to be able to stay in such a high-quality hotel for more than 400 yuan! It is simply cheap and good value for money!
Choosing a satisfactory hotel for travel will make the whole trip more perfect, so I strongly recommend this hotel, which is very cost-effective!
GGuest User2024.10.06
I came to Wuhan for a trip during the National Day holiday, and I found this treasure hotel. I have to write a review:
1. Because we drove 4 hours to Wuhan with the elderly and children, it was hard on the road, so we called the front desk in advance to inquire whether we could check in early. The front desk patiently helped me find out that 5 rooms had been checked out, and told us that we could check in early around 12 o'clock. Compared with those cold and regular hotels that told us to check in after 2 o'clock, the reply of this hotel made people feel more humane.
2. The guy who checked in at the front desk was handsome and gentle. He helped us upgrade the room considerately, and specially arranged the room for the elderly on the quiet side away from the road.
3. The room is clean, sanitary, and quiet. It is very comfortable to live in. After a day of shopping, you can have a good sleep when you return to the hotel.
4. There are free drinks in the room, which the children like very much.
5. The butler WeChat communication is convenient, and problems can be solved in time. The children like the robot service very much.
6. The breakfast is rich and varied. The children especially like beef noodles. The beef is very big and they are very satisfied with it.
7. Because it is a self-driving tour, it is very convenient to drive to the surrounding scenic spots, especially during the National Day, there was no long traffic jam, which made this trip very pleasant.
8. Compared with the hotels that cost thousands of yuan during the National Day, I was surprised to be able to stay in such a high-quality hotel for more than 400 yuan! It is simply cheap and good value for money!
Choosing a satisfactory hotel for travel will make the whole trip more perfect, so I strongly recommend this hotel, which is very cost-effective!
Wuchang Higher Education Area | 3.12km from South-Central University for Nationalities Gymnasium
The True go Hotel (Wuhan Optics Valley Huquan Yangjiawan Metro Station) is an ideal spot for travelers wanting to discover the city. Visitors to Wuhan will find that the True go Hotel (Wuhan Optics Valley Huquan Yangjiawan Metro Station) is a fantastic accommodation choice. With Nanhu East Railway Station just 7km away and Wuhan Tianhe International Airport only 45km away, transportation is very convenient. Transportation around the city is also convenient, with Yangjiawan Metro Station within walking distance. This hotel is located near many of Wuhan's attractions including Huquan Night Fair Food Court, Huazhong Normal University and Zhuodao Spring. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Wuhan hotel offers parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is a popular accommodation for guests traveling for business.
RRenleiguanchaaihaozhe2024.10.05
When traveling, I basically stay at Qiuguo in any city! The ones in Wuhan are definitely amazing. The service environment is very good. It is very close to the subway station and the business district. There are also breakfasts around. It’s just that every time I leave early and come back late, I always miss the free porridge. I will definitely go there next time! The service housekeeper Xiaojuan and the cleaning lady Kuang Jinlan also provided us with a lot of help. Thank you 🙏🏻
Outstanding
4902 reviews
4.8/5
Price from
Rs 9,280
per night
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Jiangxia University Town/Canglong Island | 3.82km from South-Central University for Nationalities Gymnasium
The hotel (Wuhan East China Normal University No. 1 Middle School Branch) is located on Tangxun Hubei Road, East Lake High-tech Development Zone, close to the lake - Tangxun Lake. It overlooks the 300-acre wetland park, away from the hustle and bustle of the city, with an elegant environment and pleasant scenery. Ideal for evening walks and morning jogs.Due to its superior geographical location, the hotel is surrounded by universities and has convenient transportation. It is close to the entrance and exit of the Third Ring Road, about 3 minutes' drive away, about 15 minutes' drive away from Outlet Rome Spring Store and Capital Store, and about 30 minutes' drive away from Yellow Crane Tower. It takes about 20 minutes to drive to East Lake Ecological Scenic Area, about 20 minutes to Happy Valley, about 10 minutes to Optics Valley Plaza, and about 3 minutes to the nearest bus station (Huangwang Village, Tangxun Hubei Road).This is a boutique hotel with a unique decoration style, including guest rooms, mahjong rooms, conference rooms, and restaurants. The overall design concept is: comfort, technology, and simplicity! Modern design style and clever space layout bring you a warm and comfortable experience. The multi-functional conference hall is located on the second floor of the lobby. It is equipped with a complete set of imported conference systems and audio-visual systems, and can accommodate 150 people at the same time.The hotel has high-end guest rooms with spacious rooms, excellent sound insulation, unique mahjong suites and teahouse rooms with 270° views. In-room wireless Internet, independent bathing facilities, sterilized towels and toiletries, large-screen LCD TVs and unique modern household appliances, standard hotel-specific luxury mattresses, and ecologically certified bedding create a cloud-based sweet experience. Dream Experience Hotel covers all areas with free high-speed WiFi. The best choice for your business trip and vacation! At the same time, the breakfast buffet has a variety of varieties, which can meet the different needs of guests and allow you to enjoy VIP treatment.
Wuchang Higher Education Area | 3.97km from South-Central University for Nationalities Gymnasium
The Hampton by Hilton Wuhan East Lake Scenic Area Optics Valley Avenue provides a great place for travelers to relax after a busy day. The Hampton by Hilton Wuhan East Lake Scenic Area Optics Valley Avenue is an ideal choice for travelers who want to take in the sights and sounds of Wuhan. Boasting a convenient location, the hotel is just 5km from 武汉东站 and 47km from Wuhan Tianhe International Airport. In addition, Guanggu Boulevard Metro Station is just a short walk away. Seeing Wuhan's sights from this hotel is easy with Huazhong Science and Technology University, Yidali Fengqing Street and Lingxiao Pavilion all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Wuhan hotel features parking on site. According to our guests, this hotel provides a very high level of service. Perfect for those working on the move, this hotel caters to a large number of business guests.
Qq_666666_p2024.09.26
The room is large and well ventilated. Xiao Lu at the front desk helped open the window for ventilation in advance. The service was thoughtful. In addition, the hot dry noodles I love for breakfast were nice. I often travel on business. The desk and smart lighting in the room are very practical, clean and hygienic. Overall, it was a very satisfactory stay. Thanks again to Xiao Lu for his thoughtful arrangements!
Wuchang Higher Education Area | 4.26km from South-Central University for Nationalities Gymnasium
[Location] The hotel is located in No.5, Wuhan Donghu High-tech Development Zone (Optical Valley Business Center), 3 minutes away from Metro Line 2 (Jiayuan Road Station); [Business Circle] close to Optical Valley World City Pedestrian Street, Wuhan K11, Ocean Department Store, Pan Joy City, Wuhan Science and Technology Exhibition Center, Optics Valley Software Park and Optics Valley Entrepreneurship Street.[Universities] Adjacent to Wuhan Huazhong University of Science and Technology, Wenhua College, Wuhan University of Engineering (Liufang Campus), China University of Geosciences, Zhongnan University of Economics and Law, Wuhan Textile University and other institutions of higher learning.[Attractions] Walk 6 minutes to the forest Park and East Lake Scenic area flute scenic area. Drive 10 minutes to grinding mountain scenic area, the eye of the east lake, east lake garden, east lake ocean world city, Wuhan botanical garden, near Wuhan jiufeng mountain forest zoo, 5 minutes from Wuhan east station, 20 minutes to Wuhan iron, wuchang railway station, Wuhan museum, cherry garden of Wuhan university, 30 minutes' drive to the yellow crane tower, household lane, yuan temple scenic spot.[Facilities] It is about 8 minutes 'drive from Optics Valley Hospital of Tongji Hospital and Maternal and Child Health Care Hospital, Optics Valley Hospital of Traditional Chinese Medicine. There are equipped with Chinese affordable supermarket, KFC, China Construction Bank, Industrial and Commercial Bank, China Minsheng Bank and other supporting facilities, which is about 5 minutes' walk.[Features] The hotel has a variety of kinds of carefully designed luxury rooms, as well as multi-functional conference rooms and restaurants, located in the hinterland of the optical Valley, surrounding universities, convenient transportation, is the ideal residence for you to travel, business trips
GGuest User2024.09.18
Forgot to not give the front desk lady a thumbs up. Today I remembered the order at Trip.com . I should give this store five stars. The front desk was very warm. When I entered the hotel, I had a cold drink. In the hot summer, it was really charcoal in the snow. I brought my nephew to sign up. The days were really hot. The hotel environment was good, the decoration was graded, the sanitation was very clean, and the living was very comfortable. Very close to the school, follow up from Exit A of Jiayuan Road Metro, and take a few steps. Parking is free, and the security is arranged. Like it, there is a gym, laundry room, and the facilities are quite complete.
Jiedaokou /Wuhan University/South Lake Area | 7.58km from South-Central University for Nationalities Gymnasium
The Jianna Hotel (Wuhan Dingziqiao Branch) is one of the newest hotels in Wuhan, having opened in 2023. Boasting a convenient location, the hotel is just 2km from Wuchang Railway Station and 39km from Wuhan Tianhe International Airport. In addition, Meiyuanxiaoqu Metro Station is just a short walk away. This hotel is located near many of Wuhan's attractions including Lianxi Temple, WS Bonski and Wushang Dream Park. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. According to our trusted guests, the facilities at this hotel are first-rate. This hotel is a popular accommodation for groups of friends traveling together.
GGuest User2024.09.14
Seeing the online reviews, I chose this hotel. The stay experience was really good. The whole service was very good. I was very satisfied with the stay. When I checked in, the front desk took the initiative to give us tea. Xiao Hu Xiaoyang helped us upgrade the room. It was clean and tidy. The room was super spacious and the breakfast variety was very rich. There are hot dry noodles, cold dishes are delicious, the fruit is also very fresh, the dishes are made on the spot, I feel quite relieved, I have the opportunity to live
Chuhehan Street/East Lake/Hubei Provincial Museum | 8.03km from South-Central University for Nationalities Gymnasium
East Lake Hotel is located in Wuchang, the urban center of Wuhan, near the Chu River and Han Street. Due to its convenient location, plenty of tourist attractions are located around the hotel, including the Yellow Crane Tower, East Lake and the banks of the Yangtze River, all just 20 minutes away by car. Guests are also just a ten-minute drive away from the Wuchang Railway Station.This Wuhan hotel has been around for more than half a century, but was closed for renovations between 2006 and 2010.Diners can enjoy a meal at the health-focused Zheng Yuan Chinese Restaurant or try food at the Guobin Western Restaurant. The hotel also offers a Taiwanese restaurant and a Western-style bakery.Guests looking to stay active can work out in the hotel gym, challenge a friend to a game of tennis or table tennis as well as cool off in the indoor swimming pool.
GGuest User2024.10.04
Donghu Hotel, also known as ”Hubei Zhongnanhai”, is a hotel where Chairman Mao stayed 48 times. I came to Wuhan during the National Day holiday and specially chose to experience this state guesthouse. The scenery of the hotel is picturesque. Walking along the greenway along the lake in the hotel, I feel full of happiness. Tingtao Building has new facilities, close to the East Gate, and very close to the Provincial Museum and Art Museum. Nanshan Yisuo has more heritage, but the facilities are older. Staying in a hotel always has new facilities and a better experience. Although the hotel is large, it is very convenient to travel. You can ask the staff to call an electric car and come and go freely.
When checking in, I made an appointment for the explanation of Chairman Mao’s former residence. Before the visit, I had to deposit my mobile phone. At the entrance, there was a white marble statue of Chairman Mao, which was very charming. Everyone had to bow three times first. The tour guide Zhou Baixue took everyone to visit the exhibition and saw the room where Chairman Mao had lived before. The explanation was very detailed. At the end, he also organized everyone to read ”Shui Tiao Ge Tou Swimming” collectively, which was a very meaningful experience.
The biggest shortcoming of the hotel is the indifference of the staff and the average quality of the hotel breakfast, which needs to be improved.
Chuhehan Street/East Lake/Hubei Provincial Museum | 9.64km from South-Central University for Nationalities Gymnasium
The Atour S Hotel is a great choice for guests looking for accommodation in Wuhan, having been recently opened in 2022. Boasting a convenient location, the hotel is just 5km from Wuchang Railway Station and 33km from Wuhan Tianhe International Airport. Being just minutes away from 1ingyuzui Metro Station allows guests to explore the city with ease. Seeing Wuhan's sights from this hotel is easy with Chuhehan Street, Hongshan Stadium and Bosom Friend Square all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Wuhan hotel provides parking on site. Our guests rate this hotel as one of the best hotels for cleanliness. For guests traveling with families, this hotel is consistently one of the most popular choices.
Ggrace2022.06.03
The hotel is I think the best in town, for price, and everything it’s offers. First, service is impeccable, warm, attentive , thoughtful. They delivered all our food takeouts to our rooms. When we left they packed us food for the road. Then, rooms are clean and with everything needed, the only thing to pick, is one of the TV ( we had tow tvs in the room) had bad connections. There was a massage chair in the room , and a tea set ( a full Cantonese tea set). I love the fact their toilet is separated from the shower. And there’s a free parking for guests in the building. Breakfast selection was great too! Definitely recommend it to all kinds of travellers.
Yellow Crane Tower/Wuchang Railway Station | 9.76km from South-Central University for Nationalities Gymnasium
The Furama Shanshui Hotel provides a great place for travelers to relax after a busy day. The Furama Shanshui Hotel is an ideal choice for travelers who want to take in the sights and sounds of Wuhan. Traveling to the hotel is easy with Wuchang Railway Station located approximately 1km away and Wuhan Tianhe International Airport roughly 39km away. The closest major public transportation, Shouyi Road Metro Station, is only 100m away. There is no shortage of things to see in the area, with the Dacheng Road Night Market, Hubu Lane and Changchun Guan all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Wuhan hotel offers parking on site. When it comes to Wuhan hotels, the Furama Shanshui Hotel is highly regarded for its excellent facilities. For guests traveling with families, this hotel is consistently one of the most popular choices.
AAnonymous User2024.10.11
Although I only stayed in Wuhan for one day, I felt very warm from check-in to check-out. In particular, Miao Miao, the manager of the guest department, gave us a very detailed introduction when checking in and gave us a hand-drawn map of the tourist route. We didn't need to do too much travel strategy, which was very convenient. They helped us arrange a room with a view of the Yellow Crane Tower in advance. The view was very wide and we could consult at any time if we had any questions. In addition, the hotel was very convenient for transportation. It was next to Exit C of Shouyi Road Station on Metro Line 4. It took 10-20 minutes to walk to the Museum of the Revolution of 1911, the Yellow Crane Tower, the Yangtze River Bridge and other attractions. The variety of afternoon tea was also very exquisite, with snacks, bread and nuts, which was enough to fill you up. After 18:00 in the evening, there were beef noodles and porridge, which were superb. The breakfast was also very good. There was a young man named Tang who provided superb service. Basically, there was everything you wanted to eat. Thank them very much. Overall, it was good.
Outstanding
4985 reviews
4.8/5
Price from
Rs 19,940
per night
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Top Pick Hotels near South-Central University for Nationalities Gymnasium
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No.1
4.9/5
1189 review
MANXIN Hotel (Wuhan Optical Valley Software Park store)
Wuchang Higher Education Area, Wuhan | 0.53KM from South-Central University for Nationalities Gymnasium
"Friendly front desk staff""Classy environment"
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No.2
4.8/5
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Wuchang Higher Education Area, Wuhan | 0.9KM from South-Central University for Nationalities Gymnasium
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No.3
4.1/5
183 review
Xbd Internet Hotel (Wuhan Optics Valley Textile University Shop)
Wuchang Higher Education Area, Wuhan | 0.9KM from South-Central University for Nationalities Gymnasium
"Great stay!""Great value for money"
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No.4
4.7/5
1831 review
Lavande Hotel (Wuhan Optics Valley South Central University for Nationalities)
Wuchang Higher Education Area, Wuhan | 0.73KM from South-Central University for Nationalities Gymnasium
"Classy environment""Easy to get around"
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No.5
4.0/5
101 review
jinshutian Business Hotel
Wuchang Higher Education Area, Wuhan | 1.06KM from South-Central University for Nationalities Gymnasium
"Classy environment""Great value for money"
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No.6
4.9/5
981 review
Yaduo Hotel, Optic Valley Software Park, Guanshan Avenue, Wuhan
Wuchang Higher Education Area, Wuhan | 1.48KM from South-Central University for Nationalities Gymnasium
"Classy environment""Delicious breakfast"
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No.7
4.5/5
11 review
Happy Home Apartment
Wuchang Higher Education Area, Wuhan | 1.17KM from South-Central University for Nationalities Gymnasium
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No.8
4.7/5
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Yishang Hotel (Wuhan Optics Valley Software Park Actually Home Store)
Wuchang Higher Education Area, Wuhan | 0.69KM from South-Central University for Nationalities Gymnasium
"Classy environment""Friendly front desk staff"
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No.9
4.7/5
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Harvest International Hotel
Wuchang Higher Education Area, Wuhan | 1.26KM from South-Central University for Nationalities Gymnasium
"Friendly front desk staff""Classy environment"
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Latest Reviews for Wuhan hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
TTeobisataVery convenient location for travelling.
Staff is kind and helpful.
Room are sufficiently clean.
I often come to this hotel and I have never bean disappointed.
Breakfast can be improved but is still sufficient.
I recommend it.
OOoiksWill I stay here again? Absolutely yes!
It's flawless and by far the best hotel i have stayed in China and in my life.
Firstly, when i stepped in, the front desk lady (小慧)was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services.
Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business.
Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool!
Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there.
Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed.
❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.
KkancrossThe room is very large and spacious, the mattress is comfortable, the curtains are very good at blocking light, and the sleep quality is also improved a lot. There are many lighting controls, which is very clever. There are many types of breakfasts with a wide range of choices. The service staff, especially the front desk lady, are very enthusiastic and professional. Chaibo Lake is outside the window, which is particularly impressive on foggy mornings.
VVarsenal76Modena is clean and staff are friendly. Unfortunately it’s not near a subway and is a long ways from the airport.
2 complaints:
1) beds are hard. I’ve stayed at Modena in the past. I don’t remember the beds being quite so stiff. But I would think twice before staying again. Uncomfortable beds are a deal breaker.
2) there are 0 USB plugs in the room. The wall sockets are in serious need of upgrading.
GGuest UserThe service in the hotel is very good. From the lady at the front desk to the lady who cleans the rooms for a living, they are all very enthusiastic and heart-warming. Amy at the front desk helped upgrade the room for free. The breakfast was rich in variety and delicious, and the stay experience was satisfying. full. The environment of the hotel is very good, and the viewing platform on the second floor is very beautiful. I will choose here next time I have the chance.
Hankou Railway Station/Fanhai CBD/Garden Expo Park, Wuhan
Price per night from: PKR 16987
4.8/5
Outstanding
RR*Cgreat city view from 28th floor, clean bedding , spacious bedroom and bathroom. l love all Sheraton style decorations but the hotel needs to renew especially the old and dirty carpet asap.
Hankou Railway Station/Fanhai CBD/Garden Expo Park, Wuhan
Price per night from: PKR 18061
4.7/5
Outstanding
MMohamedSomerset Zhuankou Wuhan hotel is a very nice place to stay with family. We stayed 2 nights in 3 bedroom apartment. The apartment is spacious, each room has a TV with 45 channels ( 5 or 6 in English). The furniture is modern and looks very new. there is a very good kitchen with an oven, stove, microwave, dishwasher, water kettle, toaster, huge fridge, and reasonable cooking utensils. There is a washing machine and dryer and stand to dry up your clothes. Technically, this apartment can accommodate 7 people in some ways.
Breakfast is nice, it has Chinese cuisine and also items for non-chinese or Asians like boiled eggs, rice, coffee, tea, milk, juices, yogurt, fruits, vegetables, bread, butter, jam, cookies, some hot plates. So breakfast is more than ok.
It has a nice swimming pool and a small pool for kids. Suna is also there (opened only on Friday, Saturday, and Sunday from 6 pm). there are kids playing ground, ping pong table, and a world-class gem.
The location is not very far from Wanda plaza ( 12 RMB by didi- 3 km away) and also another Eaon mall that is a bit far. There is a grocery shop just beside the hotel where you can get very nice bakery stuff, anything you want fruits, vegs, drinks, meat, chicken and also they do have food court to eat on sot from a menu. This grocery shop has fantastic seafood and huge crab, lobster..etc you name it.
The front desk is standard style so you will get answers if you ask questions. Although they are straight forward and locally trained they are kind or lack somerset and ascot hospitality that I got in different locations like Jakarta for example where they are very helpful, warm, hospitable and smile and pleasant all the time. Saying so doesn't mean that your stay will be by all means less enjoyable as you will get all your concerns answered. It is just you need to tell them and they will reply.
Housekeeping and kitchen are very warm and nice ladies and they are down to earth, hospitable, and always ready to help just bring your google translate and there are no problems at all.
AAnonymous UserThe hotel room boasts fabulous views that can captivate any guest. However, the charm is dampened by dated furniture and decor. While the scenic backdrop provides solace, modernizing the interior would enhance the overall experience and make it truly unforgettable.
YYee KwanBEWARE IF YOU PAY AT THE FRONT DESK AT THE HOTEL. THEY DOUBLE-CHARGED US AND DID NOT REFUND THE OVERCHARGE.
We booked through Trip.com and selected to pay at the hotel (our mistake). We used our Alipay QR code to pay at the front desk, but the transaction took a while and seemed to have failed (slow internet connection). We tried again and the second time it was successful. It wasn't until we left Wuhan and checked our credit card statements that we noticed two of the same charges from the Ethos Hotel.
Contacting the hotel, the staff was pleasant and helpful but never admitted to seeing a double-charge in their system. The person on the phone said they would investigate and asked us to call back later. After a day, we called back; they said they contacted Trip.com and that a refund was given to us. This refund they were referring to was the Trip.com deposit to hold our rooms. We explained the situation again, but the person helping us kept saying we should contact Trip.com even though we paid the hotel directly.
Now back at home, we contacted Trip.com. After chatting with one of their reps, and providing our credit card and Alipay statements as proof of the double charge, they said they would get back to us. The result was an email with the message,
”Duplicate deduction/overcharge-Duplicate deduction/overcharge: Not duplicate deduction/overcharge.”
We are not surprised by this result, as Trip.com cannot verify any payments that took place because the actual payment happened at the HOTEL FRONT DESK.
So here we are trying to go through our bank to see if they can do something because they CAN see the 2 charges that were 3 minutes apart from the same hotel. We hope this will be resolved and all this was a misunderstanding... time will tell.
KKAN See YemThe staffs were friendly, helpful and efficient in their work. The premises were kept in tip top condition and spotless, a feeling of brand new. The hotel lobby was simply magnificent. Made me felt like a VIP. The breakfast at the revolving restaurant was without question superb - wide range of Chinese, Western and local specialities. The Metro station entrance was only 5 minutes walk. Between the station and the hotel were full of eateries, convenient stores and flowers shops. This hotel is highly recommended. My wife and I had a lovely time.
See Yem Kan
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