Wortley Hall Sheffield

The breakfast was superb and the staff were excellent nothing was too much trouble. Excellent value for money paid for our stay. Some of the carpets and decor in some areas needs updating but overall the quality of food and the staff at breakfast made our stay thank you

The hotel is very tired behind the scenes needs a spruce up , some floors are very uneven , trying to eat my cooked breakfast was a chore trying to eat with table and char rocking trying not to spill the drinks , the bedroom was very tired and the bathroom wastes were really smelly and the room smelt damp/musty .

Beautiful hotel in a gorgeous location. Staff were very professional and attentive. Small hiccup with our evening meal, but the manager Greg, rectified this. Bar staff Tom and Hannah, both deserve a medal! They were both amazing Our room was stunning, a junior suite in the attic, it could not have been more perfect. All in all, a very lovely stay, which we are keen to repeat soon.

Great hotel at the very reasonable rate. Great pubs near by.

Unfortunately had a terrible experience. I booked a viewing for a wedding a few days ago, arrived to be told by the receptionist that the member of staff I needed was in a meeting and that she would be out soon. I was expecting to be waiting for around 5/10 minutes max. Almost 30 minutes later I just left. I explained to the receptionist I had been waiting for 30 minutes, and to be fair she was a young girl and it wasn’t her fault, she apologised and advised that the meeting had ran over. I appreciate things like this can happen, however 30 minutes? To be just shoved in the bar area, not offered a drink and then not receive an email or any kind of acknowledgement after the fact that this was TERRIBLE customer service?! I wouldn’t advise anyone to book a viewing for a wedding here, they obviously don’t need the business. Rude and ignorant. It was a 50 minute round trip for me too!

The hotel is owned by the unions and therefore not for profit so they apparently put all the profit into the upkeep of the building. My first room was mouldy and smelled so I changed rooms (after a struggle with reception) and the replacement room had a mattress that was probably passed its best use three years ago. As soon as you sit on it, you can feel the base of the divan. Rooms were soulless, just painted white with no pictures. We had dinner in the restaurant on the first night of our stay and it was awful. We were sat at a table that had a cloth on it, but no cutlery or serviettes. We had to ask for that once the food arrived. The food took 45 mins for the starters to arrive ( a bowl of very sad looking olives and some bread) and the meals three x burgers and chips was poor with the chips having to go back as they were cold. There were only four tables of people eating so the slowness was very frustrating. Breakfast was also a struggle, they served us tea and coffee with no milk and I had to go and get it from a different room On checkout , when I mentioned how poor the mattesss was, I was reminded they are a not for profit establishment. Come on guys, if you don’t invest in your customers basic needs you won’t have a hotel, despite how elegant the ground floor and bar might be.

Stayed with a group of 50 adults and children for an annual conference. The staff were amazing as usual. Nothing was too much trouble. The managers are so attentive to all that go there. The grounds are so beautiful and well kept… a place of tranquility, and when you finish your walk, they do an amazing afternoon tea. The room I had was huge and well maintained with a fantastic bathroom and plenty of hot water. The building itself needs a little work in places due to its age but nothing that would spoil your stay. The only negative (or a positive to some) is the lack of phone signal throughout the building. You mostly have to go outside to make or receive a call which is fine in good weather but I wouldn’t want to do that during cold wet evenings. Thank you to all staff for making our stay enjoyable. Look forward to seeing you next year

Pleasent hotel, staff friendly we stayed in a suite at the top of the hotel wasn't the cleanest to be honest but overall comfortable breakfast was to a good standard Quiet hotel, could do with an update in some places, grounds and gardens are lovely and well maintained

We booked an afternoon tea for an anniversary treat and it was amazing. We were served by Heather who was very attentive and really pleasant and friendly. The sandwiches were delicious, the sausage rolls were fabulous and the cakes and scones were all excellent. Heather refreshed our tea as often as we liked. We were completely stuffed by the end! Amazing value for money.