Winter Haven Hotels with Gym

My husband and I were UNLUCKY enough to have lived at the Winter Haven Gardens for 3 months. The staff there are ignorant and DO NOT KNOW HOW TO TREAT A GUEST. We were very disappointed in the front desk employees down to the maid service. The management (if you can call them that) have a long way to go and more to learn just to bring them up to be polite and helpful. If any of the management there worked for me, well let's just say they would never work for me. But your management is only as good as the owner and his willingness to pay for good help. Your management should set the pace and the atmosphere of the hotel. The management, especially the head of the maid service and dining room, is the worst of all of them. She gets into everyone's business, even the guests. They never had.any clean towels or clean linen. I ended up buying my own. The washers and dryers there are filthy and leak water. Most of the washers take your $2.50, and the machine never turns on. It was hit or miss with the dryers too. And don't think you're going to get a quarterback when you lose it, because the front office will tell that the sign says that you wash at your own risk. I thought that sign meant that if your laundry was stolen, they were not going to be responsible. But I guess that's a sign with many meanings!! The room was nice and I kept it clean. I did a much better job than the maids did. But if I were getting paid the money that they are getting paid to do that job and work for nasty people, then I would not care about the job that I did either. There are too many dogs there. The room had a wet dog smell about it when we first got there. And our No Smoking Room smelled like they hadn't taken the curtains down to wash since the day they were hung. The bedspread smelled like smoke too. There was trash in the breezeway and on the weekends, the team would pile up outside of the overstuffed trash cans all around the property. The management Do Not Know was ice was. You can not get a piece of ice anywhere in that hotel. They have several ice machines in the breezeways, but not one of them works, kind of like the washing machines there. This is a terrible place to go and stay. Their prices are high and the quality thereof everything is low. If you want to go to a decent hotel, then go next door to the Howard Johnsons Hotel. At least they are still run by Americans......

With a stay at Lake Ida Beach Resort in Winter Haven, you'll be on a lake, within a 15-minute drive of LEGOLAND® Florida and Lake Conine. This cottage is 0.5 mi (0.8 km) from Inman Park and 2.1 mi (3.3 km) from Winter Haven Hospital.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This cottage also features complimentary wireless internet access, a picnic area, and barbecue grills.Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 4 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

The check-in and front desk guy was very nice and smooth. The room wasn't really good but we were ok like that until the night came and we went to sleep. The room started having a bad smell and we couldn't sleep at all because of that. Early morning we went to the bathroom and we saw 2 roaches around the toilet. Then, we also noticed the toilet wasn't attached well to the floor and when we used the toilet was moving to the size, lining creating a gap between the floor and toilet. I went to the front desk to tell the lady, who was there, about the issues and she told me someone would fix it before our return. So, before we left the room, I stopped again to confirm everything was clear and the owner was next to hear listening to me and she confirmed again everything. I told her they would have all day to make these corrections from 9:00 am to 6:00 pm. Guess what! We came back around 6:00 pm and the room was exactly the same as we left it. even the roaches were on the floor killed by us. Not even new towels, or cleaning or nothing was done and the same smell and roaches. So, I went back to the front desk and this time was a guy and who told me he would have to call the owner (the same person who knew about this). So, they sent a man who did not know English (we don't care if they know what to do) with a gallon of roach killer from Home Depot to spray while we were there including my 6-year-old son. I asked him about the toilet issue and he did not know anything about it. Finally, they offered us to move to room #106 and which was a little bit better but still had some smell. It was horrible experience especially for that price.