Residence Inn Winston-Salem Hanes Mall
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Winston Salem
Residence Inn Winston-Salem Hanes Mall
3885 Oxford Sta Wy, Winston Salem, North Carolina 27103, United States
Show on Map
You'll thrive at Residence Inn by Marriott Winston Salem Hanes Mall with the convenience and space you need. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Spacious studio and one--bedroom suites offer separate living and sleeping areas so you can spread out and relax. Our guestroom entertainment system which includes access to Crackle, Hulu, Netflix, Pandora and YouTube will help you stay current on Movies, Music and your favorite Television Shows. A fully equipped kitchen is ready for your Culinary Cuisine Masterpiece. We also do your grocery shopping for you free of charge and deliver it right to your refrigerator while you are out. Free High Speed Internet access for connecting to your Career or Social Circle. Complimentary hot breakfast to start mornings off right and refresh in our fitness center to strengthen your body and soul.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 11 Reviews
Amenities
Outdoor swimming poolGymPrivate ParkingFree24-hour front deskRestaurantConference roomBusiness centerMulti-function roomWake-up callWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Smith-Reynolds Airport
(18.0 km)
Airport: Piedmont Triad International Airport
(48.0 km)
Train: High Point Station
(37.8 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Two Queen Beds Studio With Sofa Bed
2 Queen bed and 1 Sofa bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Queen Studio With Sofa Bed
1 Queen bed
Free Wi-Fi
Air conditioning
Refrigerator
Microwave
Private toilet
Check Availability
7
One-Bedroom King Suite with Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
5
King Studio with Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
Guest Reviews(11)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PKR 333.50). Trip Coins can be used to save instantly on room rates.
Lumingjiejie
October 24, 2022
The room is spacious and clean.
good service
Health: good
Facilities: good
Environment: Air conditioner is too noisy
Original TextTranslation provided by Google
Guest User
October 19, 2024
We checked in 10/9/24. Storm Helene hit & we were without a home. When we called frantic "NaKita (Front Desk Rep) was so kind, patient, & caring. She set everything up with us as well as our insurance. She stayed on that phone till all our needs were addressed. When I tell you customer service means everything this night surely will go down in our memoriess. Our room was clean, available when we arrived & all notes were entered * provided for when we arrived. Thank You, NaKita! You made a difference...
Guest User
March 17, 2024
Our room was clean and ready on time. The next morning I was very disappointed with the breakfast. I have stayed in many residence inn including this one in the past, but none had breakfst like this one. The eggs were cooked too hard, there were prepackaged biscuits and fruit in individual container. Look liked everything came from Sam's or Costco. Minimal effort went into the preparation. Even the coffee did not taste good. It made rethink any return visits. I even went to the store so my husband could prepare his breakfast. The frying pan had been burnt really bad. Even after scrubbing it, it was pretty bad.
Guest User
September 17, 2023
There seems to be no uniform policy regarding room cleaning among the Bonvoys. So while most hotels around Hanes Mall Boulevard have returned to daily room cleaning, the Residency Inn has not done so. Our two-night stay provided no room cleaning and a receptionist was rude when we found that our room had not been serviced. Given previous reports of unsanitary conditions in this facility, we will no longer cater to this place. You should do the same.
Guest User
August 28, 2023
Great breakfast and great hospitality and clean. Everyone who worked there was super nice and accommodating. Everything was always clean and the people who worked there were always ready to help. They even asked how our day was and just were very nice people. A truly great hotel.
Guest User
May 20, 2023
Wonderful Marriott property. Very clean, updated decor, and quiet. Even with at least one track team on-site, there was very little noise. Good selection of the typical “included” hot/cold breakfast items. Very friendly staff. There is a Target nearby to stock your refrigerator.
Guest User
January 31, 2023
Lobby area was clean but bar was closed. Fitness area was good but no way to clean after working out. Room was not clean- stains on wall, appliances and in bathroom. Hair was found in bathroom too. Good location but would not stay here again - too many options nearby.
Guest User
January 31, 2023
Worst Marriott I have ever stayed! I cannot believe it is a Marriott! Bed bugs, unsanitary dirty room, dirty dishes, broken drinking glass, no soap in the bathroom, peeling wallpaper, gas station soggy food for breakfast, no service at all, pool is closed in hot weather, absent maids and supervisor.
Guest User
January 31, 2023
Bedbugs, dirty, broken, bad soggy food and bad staff. Multiple bedbug bites, sticky floors, peeling wallpaper, trash full and left overflowing. Lightbulbs not changed, dirty dishes in the dishwasher, ice maker not cleaned, cooktop caked with burnt food. Room door didn't latch properly. A single poorly trained employee seems to man the front desk. Marriott needs to investigate mismanagement by the owner. Shockingly subpar by Marriott standards and a health hazard. Avoid this train wreck at all costs.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding cot: Free |
Breakfast
TypeAmerican, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Opened: 2017
- Number of Rooms: 108
You'll thrive at Residence Inn by Marriott Winston Salem Hanes Mall with the convenience and space you need. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Spacious studio and one--bedroom suites offer separate living and sleeping areas so you can spread out and relax. Our guestroom entertainment system which includes access to Crackle, Hulu, Netflix, Pandora and YouTube will help you stay current on Movies, Music and your favorite Television Shows. A fully equipped kitchen is ready for your Culinary Cuisine Masterpiece. We also do your grocery shopping for you free of charge and deliver it right to your refrigerator while you are out. Free High Speed Internet access for connecting to your Career or Social Circle. Complimentary hot breakfast to start mornings off right and refresh in our fitness center to strengthen your body and soul.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Gym
Private ParkingFree
24-hour front desk
Restaurant
Conference roomAdditional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areasFree
Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
Show More