Quality Inn & Suites Downtown

The location is scary, downtown Windsor is like zombie town now with all the druggies. But that's nothing to do with the hotel. The staff were nice. The room was fine, the AC worked great. The breakfast was delicious.

Please let me start by saying that I do quite a bit of traveling for my job and I do stay at choice Hotel properties frequently. I am absolutely shocked and disgusted by the treatment our girls softball team and parents recieved during our stay at this establishment. Everything started fine with us being pleasantly greeted by Muhammed, the weekday desk clerk. He was fantastic and a delight to deal with. This was followed by a small, but enjoyable complimentary breakfast. The breakfast staff was very friendly and helpful. Everything changed the following day. After our games were cancelled due to rain, our team retreated to the hotel for some team bonding and a chance to unwind after a disappointing day. Upon our arrival back at the hotel, entry to the lobby was achieved by walking through plumes of ********* smoke from guests smoking close to the entrance which wasn't appreciated by players out parents. Earlier that day one of our older players asked the staff where our team could "hang out together"? She was told that the common area downstairs was available. Early that evening our team including parents decided to convene there for some team activities and socialization. Our girls were sitting around having snacks, laughing and having fun but not being excessively loud, rude or vulgar in any way. This is when the weekend evening desk clerk decided to come half way down the staircase, berate our players and disrespect the parents who were present and supervising the team. She referred to our gathering as a frat party, told our girls they were disgusting and making a mess. This really couldn't be further from the truth as some of the parents have pictures. The girls were shocked and embarrassed to be referred this way which really dampened the entire team weekend experience. I'm so disappointed and will never stay or recommend this hotel to anyone in the future.

This is a good hotel one of the Choice Brand of hotels. Pretty reasonable rates for a very comfortable stay, right in downtown area, close to USA Canada border, lots of good restaurants around in this area just in steps of walking distance. The hotel itself is a very clean property. Staff very friendly and nice people, Front Desk Staff Derek and Grima were very attentive and helpful to guests needs. Fast check in. Breakfast included with stay was pretty decent. The lady in Breakfast area Karen was also very pleasant, friendly and a very good hostess on breakfast station. In all, I will recommend this property to anyone visiting Windsor for a comfortable stay on a budget.

Disgusting service, the hotel does not change the bedsheets amid arising Monkeypos and other emerging viruses. There were big blood spots on my bedsheet, blood spot was on a chair. There were big long hairs in the bathroom. No apologies from the hotel as they just ignored these issues. Avoid staying there at all costs.

We stayed for the weekend and visit Detroit. The hotel is very close to the border crossing so it was very convenient. Specious room, clean with sink outside of the bathroom (excellent idea with 2 people trying to get ready in the morning) and very polite staff. The young lady at the front desk was so well mannered that she handed back my cards with two hands. This may be normal in Japan but not seen here. Everyone worked there were friendly and cheerful. The lady in the breakfast room refused a tip saying that the cook should get it! It may not have the amenities of a 3 or 4 star establishment, but their people more than make it up :)

Budget motel with breakfast in the downtown area. Bit rough around the edges but the staff were amazing and so helpful. 20 minutes to the airport and walking distance to the tunnel bus to the US. They take a damage deposit which is in case you are a ＜21 year old coming to Canada to drink a lot. They really need to let the front desk staff decide if you are going to smash up the room up or not! I just wanted to sleep following 48 hrs of travel and meetings thanks to Air Canada - the worlds most useless airline in 2022. So they take the money from you and give it back 10 days ish later. Bet you loose on the exchange rate too.