Guest User
December 6, 2024
We really liked the warmth and comfort of our room, the big spa bath, the big round bed and the views from our room which was room number 2 in the house. We also appreciated the little espresso machine in our room as we like to start the day with a coffee. There is a level of outdated tackiness but if you like a bit of kitsch then you are in the right place. In room number 2 it really worked. The place feels intimate, and it feels unpretentious because it is family run, and everyone is very friendly. The location is great for anyone who comes by train and doesn't drive. It's a good base to be in to explore the area by bus. However we strongly feel that this hotel should be advertised as 4 stars. When I book 5 stars then I really expect 5 stars because I hardly ever treat myself to such things. The hotel is good but it is not exceptional. We went to eat in other places when the restaurant was shut which were also 5 star hotels and there was a noticeable difference in the same sort of price range when it comes to attention to detail and going the extra mile. We feel like it's resting a bit on the good location it is in. It's the already described outdated design (which definitely also depends on taste), but also because the general level to detail that is missing. The breakfast is good, hash browns are missing off the full English plate and the thin slices of toast don't really make up for it. The coffee in the cafetière is not great and one has to pay extra to get a decent latte served which I would expect to be included in a 5 star hotel, luckily we had the little espresso machine in our room.