Guest User
August 10, 2024
The inn is beautiful. However, my wife and I found the general manager to be overbearing and “off the mark.” As we were checking in, he blamed his employee for “making him look bad” as she helped him because he didn’t know how to do it. We found that to be unprofessional as a leader, even if he was “joking.” He talked over me and interrupting me as I was trying to questions about parking, breakfast, etc., which was frustrating after a long day of traveling. As we were leaving a couple days later, my wife was outside bringing our things to the car and I was bringing the key to the front desk. The manager was upstairs and asked me which room I was in and if the car in the parking lot was mine. These questions made us feel rushed and as if we were doing something wrong (we were leaving well before the check out time). Unfortunately, our memories of this beautiful inn with be tainted with reminders of the manager who had some trouble distinguishing the nuances of hospitality.