Esplanade Suites - A Sundance Vacations Property

Close to boardwalk

If I could give this place a zero I would. I am a Sundance member using one of our weeks for the first time. This experience has really made me feel like this was a bad investment. The pictures on the website make it look like the rooms are bigger the whole apartment can fit in my living room. There is certainly not enough room for my husband, me an 11yr old and a 15 yr old. The room is dirty, upon arrival I had to clean the bathroom and wipe down all areas because it was just dingy from the towels to the bedding. The sheets in the bedroom had small blood spots on them like they may have had bed bugs at one time. My husband and I wound up going to Walmart and getting sheets, towels wash clothes and a bath mat just to may it more comfortable. The pictures on the website have mats around the pool nice and green.. NOT! The pictures on the website have nice wicker table and chair sets for use while using the geill NOT! They have those old round opucnic tables with no back that you see in the park or at a campsite or something. The olace is just horrible and nothing like the pictures. Adding a few pictures to confirm my story! We are here for a week and we have to make the best of it but I would never stay here again. Oh and the apartment has this weird smell.

In the hotel business it is a must to treat your guests properly. There is no room service throughout your stay. You must take your dirty linens down to the front desk if you want clean anything while you stay. Only once can you have a free linen anything. If you want clean anything more then once you will have to pay for them. You take your own trash out. You have to clean your room before you leave. Vacation is a break from the every day chores in life. Not a paid reason to do it yourself. Not only are the other guests children unsupervised and ignorant but the parent are just as bad. Yes I’ve worked in the hotel business so there is a wide variety of people who are not all that bad but first and foremost taking care of a guest is what keeps them coming back for future business. Not posting signs and ignoring guest needs and comforts. This is one of many places I’ve stayed at that are not guest friendly.

The hotel was WONDERFUL!!!! With the kind staff giving anything you need and there a place to wash clothing and there’s a place for the kids in the pool as you relax out front you’re room! Plus the hotel is close to a mini golf place the wildwood sign and a few ice cream places, plus the convention center but the only con I would say is how far some of the board walks are.

My wife and I stayed for a week through our timeshare. Some good things: the room matched the photos. The air conditioner worked perfectly fine. The bed and linens were clean. We had all of our plates and utensils. The pool was clean. The area felt safe. Some not so good things: parking is limited to one vehicle per booking. This wasn't a problem for us as we only had one car, but I can see this being a problem for bigger families. However with that policy, it pretty much guarantees you a spot to park so that's nice. There's no dishwasher. Not a big deal, but be prepared to wash anything you use by hand. No oven/toaster oven so don't get things that need to be heated that way. Some bad things: there is no daily housekeeping. You get one set of extra towels and that's it. The wifi is atrocious. Don't rely on the free wifi, make sure you can use your carrier data or you have a hotspot. The best thing: the area. You are literally a block and a half from the boardwalk. You walk on right before the Convention Center so to actually get to the heart of the boardwalk, it's a walk, but you can't really ask for more for the price. Overall, I'd definitely come back.

The outside of the property is super run down, but once you get inside of the room that doesn’t matter. Our room was beautiful. The room itself was super clean however once you check in there is no staff that comes in to change the trash, change your sheets or give you clean towels. If you want maid service (which has always been provided at any other hotel I’ve stayed at) is an additional fee. We also had to either wait around or keep going back any time we needed to speak to someone in the office because it was constantly left empty with no one in it. Other than those issues, when we did encounter the staff they were always friendly and the room was initially clean when we arrived. The pool was also super clean!

This vacation was booked for my family and I for a week. It was everything I expected it to be. Area was great located right down the block from the boardwalk which made it extremely easy and convenient to take the kids for a stroll. Room initially wasn’t the cleanest but after speaking with someone they went above and beyond to make sure it was taken care of immediately. Staff is wonderful ,polite, and extremely helpful. Will definitely be back next year thanks again for the hospitality

I paid a considerable amount through ******* rather then booking direct. The wifi was not working. Very musty smell. No amenities whatsoever and paid $307 a night. Bathrooms were very very small.

We stayed at this location for a week. The location was outstanding, just a block and a half walk to the boardwalk/beach. The staff were friendly and very helpful. The room was clean and matched the pictures. A few challenges that prevented me from giving it 5 stars - limited parking to a single vehicle. As Sundance members, this is the only location we’ve stayed at where parking was limited to 1 vehicle. In a 2-bedroom that sleeps 6, we had more than 1 vehicle and it required us to pay for additional parking. The most affordable lot was at the boardwalk for overnight parking. While the room sleeps 6, it doesn’t comfortably accommodate 6 people. There was one couch that could seat 3-4 people if everyone sat next to one another. The table in the kitchen had 4 stool and would only accommodate 2 people to comfortably sit and eat at the table. The room didn’t have sufficient cutlery and bowls for 6 people; it’s also the only Sundance location we’ve stayed at that didn’t have a dishwasher, so we had to wash dishes after every meal we ate there. We didn’t ask for more dishes, etc. I’m sure they would have provided if asked, but it stood out to meet that it wasn’t set up for the number of people that could sleep there. Since we were in the corner, we also didn’t have any outdoor area to sit by the room. It’s also the only Sundance location we’ve stayed at that didn’t have a private, outdoor area for each room. Overall, the stay was good. I’d suggest confirming where your room is located and if you have multiple vehicles in your group, research parking options in advance. We didn’t expect it and had to do some last minute searching. Street parking for a whole week was very expensive and not always available by the hotel.