Fairfield Inn & Suites Wichita Falls Northwest

I recently stayed at the Fairfield Inn & Suites Wichita Falls Northwest during my trip from Denver to Dallas and had a wonderful experience. The hotel was clean, comfortable, and conveniently located. The staff were friendly and attentive, making me feel welcome from the moment I arrived. My room was spacious and well-maintained, with all the amenities I needed for a restful stay. The complimentary breakfast was delicious and provided a great start to my day. Overall, I had a pleasant stay and would highly recommend this hotel to anyone traveling through the area.

This hotel was great. Clean , spacious and the breakfast was good.

Would definitely stay here again. Great room, clean, nice bed & pillows were comfy. It appears that it is a relatively newer hotel or completely and properly renovated recently. We were in a King suite on the 4th floor in the back side of the hotel. It was very quiet and we didn't hear anyone walking or running in the room above us because we were on the top floor! Complimentary breakfast was good wood with breakfast croissant sandwiches, scrambled eggs and bacon....along with lots of standard buffet fare. I would definitely stay here again!

This is my second stay at this location. It is very rare to have a Hotel Manager, genuinely smile and show concern for my comfort. I frequent hotels for work and pleasure. I am Titanium Elite with Marriott, and higher levels at other hotel chains as well. The A.M. Manager did not know my member status because my work booked this stay through a third party, so no special treatment based on member status. The A.M. Manager is the best. She accomodated me, seemingly effortlessly, but I know she made a huge effort in making me comfortable during my stay. I have stayed at three locations in Wichita Falls, TX in the past two months. If you have a choice to stay at Fairfield Inn in Wichita Falls, this is the place!! The rooms are updated and clean. The parking lot gets full, but is ample. The staff is friendly. Hot coffee is available early. The morning complementary breakfast area and bar is neat and clean. Did I mention the staff is friendly?!

I was passing through for work and stopped by for the evening. I wanted to love this place but sadly had several issues. First the customer service. We had an issue with the room and booking and were met with such attitude, rudeness, and disrespect- I’ll be contacting Marriott corporate. I’ve never felt so “attacked” over a minute service issue on their end, that was supposedly resolved hours ago. I called and had a message in the booking margin about said discrepancy. Second, it’s very noisy / close to the freeway beware ( lots of traffic noise even with the air on). Lastly, while the rooms are nice, modern and clean (for the most part), the “clean” smell was overpowering to the point of triggering my allergies. Wouldn’t stay again and would not recommend it. Response to Sue McGill. Yes please send the video to corporate to ensure proper management training and rehiring of a qualified GM. Sadly, Marriot didn’t complete a criminal bg check as we found. Be wary. If there’s a minor issue she’ll claim “you were yelling in the lobby “ and “you are being filmed.” Check the 1-star reviews and pray that you don't have to deal with her. You will deal with a rude woman with an arrest record :) who lies about guests to keep herself in good graces. I guess next time (you want to roll your eyes, yell at, or embarrass a customer, by throwing a CC (a different one-star review or tell someone "I've tried 7 cards let's hope this one works" when you only swiped 2 (a lie), or tell someone "you're from another country I guess you've never seen water bugs")(another one-star review)....Just remember you are one Google search / Fb message search away from being called out. Slander by the way means a lie, public records are facts. As your “bullying” continues. My bf said just let it go but I do not tolerate rudeness or disrespect in the hospitality field where I am a paying customer. Sad, it's such a lovely property. Just poorly managed from the top...down.

I was passing through for work and stopped by for the evening. I wanted to love this place but sadly had several issues. First the customer service. We had an issue with the room and booking and were met with such attitude, rudeness, and disrespect- I’ll be contacting Marriott corporate. I’ve never felt so “attacked” over a minute service issue on their end, that was supposedly resolved hours ago. Second, it’s very noisy / close to the freeway beware ( lots of traffic noise even with the air on). Lastly, while the rooms are nice, modern and clean (for the most part), the “clean” smell was overpowering to the point of triggering my allergies. Wouldn’t stay again and would not recommend. Response to Sue McGill. Yes please send the video to corporate to ensure proper management training and rehiring of a qualified GM. Obviously Marriot didn’t complete a criminal bg check as we found. Be wary. If there’s a minor issue she’ll claim “you were yelling in the lobby “ and “you are being filmed.” Ok thank you again. Just proves that you’re dealing with a rude ex con. :) who lies about guests to keep herself in good graces. wanna play dirty. You got it lady. As your “bullying” continues. It’s a lovely property. Just poorly managed.

I was passing through for work and stopped by for the evening. I wanted to love this place but sadly had several issues. First the customer service. We had an issue with the room and booking and were met with such attitude, rudeness, and disrespect. I’ll be contacting Marriott corporate. I’ve never felt so “attacked” over a minute service issue on their end, that was supposedly resolved hours ago. Second, it’s very noisy (can hear noise through floors above and it’s close to the freeway so there is lots of traffic noise even with the air on. Not the best adjacent neighborhood, either. Lastly, while the rooms are nice, modern and clean (for the most part), the “clean” smell was overpowering to the point of triggering my allergies. Wouldn’t stay again and would not recommend.

Wonderful Staff! Great customer service! Very clean, amazing, hot, fresh breakfast daily! FRESH BAKED CHOCOLATE CHIP COOKIES FOR GUESTS! Quiet, no weird smells, I really wish that this was the type of service I got at all of my stays when traveling! Thank you for the great experience!! 5 star plus!!! Check -in was quick, simple, the front desk was super helpful after I had been traveling by plane, and bus for 12 hours. Bedding smelled fresh, indoor pool was clean. Just a great experience! THANK YOU!

This is a 5-star Fairfield property. The site is newly renovated and beautifully appointed. The breakfast buffet was perhaps the best we’ve had at any Fairfield. It was well-stocked, fresh and with a nice variety-truly something for everyone. Cookies in the evening are an especially nice touch! Clean well-lit laundry room with 2 sets of machines. The staff were friendly and accommodating- made sure we had a room near the laundry as requested . Conveniently located near the interstate the only drawback is road noise-they took care of that with 2 complimentary sets of earplugs at the bedside-we didn’t even need them! Slept well on the signature mattress!