Guest User
June 17, 2024
The first thing I would like to point out is the customer service of the front desk was by far some of the best my family and I have ever experienced. They accommodated our early check-in, they made alternative arrangements since the pool was closed and even offered suggestions around white water for things to do. Upon entering, it’s clear, even though the hotel as well maintained it is in desperate need of renovation. When I booked the hotel for my family, I had no idea a double bed was not double queen beds. The halls reek of Indian spices. When walking by a few of the rooms on the first floor, it smelled like an Indian restaurant was cooking food for the entire hotel. The rooms, although clean were definitely outdated and had the wonderful musty smell of past guests. In my personal opinion, housekeeping needed to pay closer detail to wiping the bathroom walls, the room walls as well as the hallway walls. Overall, our stay was not awful, but I would only recommend the hotel for a one night budget stay.