Macdonald Hill Valley Hotel, Golf and Spa

Room fine and clean enough . Beef was with a poor breakfast and service and being told you can’t have an extra sausage as the chef said you can’t which was very funny and pathetic at the same time !!

Last minute, this place is only good if you play golf. We arrived late, no water or biscuits in room, told it wasn’t included. Bed was too hard. Small bottle of water cost £3.50 only from the bar. Had a group of 30 men here, rude loud and disgusting. Breakfast, not bad , anything from self service was hit hard by these men eating everything that was out. Not refilled. By staff until we were leaving.

Overall wasnt a great stay, ill keep it short and sweet and list positives and negatives rather than go into detail Positives - All staff friendly and helpful, nice location, if you can book a deluxe room so you get a first floor room with outside table and chairs and a view of the golf course. Treatment and spa faciltes were good though theres no jaqoozi. Comfy bed! Negatives - Organisation, i had spa day and lunch, it wasnt explained about where lunch was or what was included i had to ask all the questions. I wasnt told the £15 limit for lunch so i went over and they then expected me to pay the difference but they agreed it was unfair. Room cleanliness, bathroom wasnt great, nail clippings on floor and 100’s of small hairs all around the bath after someones shave! Room was very warm and it wasnt even that hot outside, take a fan in hot weather! Food prices very high for what you get, nothing special! Took 30 mins to get my drink at dinner and 65 mins to get my burger and chips, apparantly staff were off sick and there was a new bar man who delayed drinks I wouldnt go back for the price you have to pay and what you get

Great location for a short break. Excellent leisure facilities. Not far from Shrewsbury which is definitely worth a visit being almost encircled by the River Severn. Look forward to staying again and exploring more of Shropshire.

Stayed here for a wedding at another local venue; on arrival at 12pm, my room was ready so was able to check in early with no problems. Staff were friendly and polite. Room was fine; comfortable and spacious. Overall, not a bad price for a Friday night.

I booked two rooms on ***********, one easy access and put a request to be interconnected with the other or it be close by. My request was fully met. The rooms were clean and comfortable and the Elemis toiletries in the bathroom smelt amazing. On arrival, the reception staff were very polite and quick to check us in. We went swimming in the spa, which was lovely and relaxing. Breakfast was fresh and plentiful. There were a few extras to the menu, which required a surcharge. Our daughter ordered the avocado on toast however, didn’t want many of the ingredients. This was done freshly for her and just how she likes it. All the staff (reception, spa and restaurant) were very attentive and polite. If we’re in the area we would definitely go back and recommend to family and friends.

Having a late in the season golf break and the course has held up really well so a great first round with another in the morning, just finished dinner and the meal was great Karla our waitress was outstanding, warm, sociable and helpful, an absolute credit to your Hotel, looking forward to our next visit already

Good hotel, very friendly staff who provided a great service throughout my stay. Room was good but the bathroom could do with an upgrade and the shower temp couldn’t be adjusted. Bar prices are overpriced and there was a rogue mouse in the bar area. Had to wait almost 30 minutes one morning for breakfast to come out.

Just returned from my girlfriend’s spa day at the Valley Hotel. All the staff were so friendly and helpful. The pool was really big and had sun loungers. We ate a lovely lunch outside watching the golfers. To finish we all had a massage. My masseuse was great, Georgie, she really looked after me and worked on the knots in my shoulders. I feel totally relaxed 😊