Hotels Near Zapateria Zambrano Express in West Valley City

This location is lacking in hospitality, service and professionalism. Homeless sleep in parking lot, Noise stopped at 2:20 AM, started again at 4:11 AM. Dog hair and flea dirt on white fitted sheet, snickers bar very old and peanuts grey, no microwave, Owner/manager wants cash over credit card, he is more concerned about making money, rather than quality customer service and care. Check it over before you stay here.Happy Travels everyone.

We are Radisson Reward members and stay at Country Inns often when traveling. Price was reasonable using reward points but this was probably the most disappointing CI property we have stayed in. Room (216) needed maintenance especially in bathroom. Sink and tub faucet handles didn't work well. Metal wall towel rack was coming out of the wall. Toilet seat was not attached properly. When showering the tub floor creaked and felt ”spongy.” Wallpaper peeling away from wall. One of the queen mattresses had a noticeable dip in it. The location itself was good. Easy drive into SLC and to airport and many eating choices nearby.

This was literally the WORST place I've ever stayed! If you like the stench of old diapers and a homeless soup kitchen that hasn't been cleaned since opening day 1924! Every hallway from 1st to 4th floor smells the exact same way! Garbage throughout every floor, cans and wrappers and just plain garbage all over the parking lot and tweakers knocking at random doors at all hours of the night scaring the hell out of you when the door ends up being yours that night because the key cards don't keep people out the doors are always propped open and left for any homeless person to walk in and do who knows what to you or your families. The main manager Michelle Robison or the, ”GM” as she likes to call herself is a thief! Maybe she will read this and she will know exactly what the #@$% I'm talking about. I hope you took that 100 bucks and if you split it with your little one time a week worker Jen didn't spend it all in one place. You know what you did. You must think people are stupid. Why else would you not allow Myself or my GF go into room 406 to retrieve that money to give back to the person who lost their wallet? It's because you knew it was no longer in there and then you wanna bad mouth me behind my back to my GF telling her we thought it was just okay to rip other people off. The nerve of your ugly mouth! You had pocketed that money and you didn't even give it back to the guest who lost it and just thought you'd pin it on me. We all know the truth and you and your choice of workers cannot be trusted. The only one who can and should be trusted is Carrie and she should have your job but I'm sure doesn't want it. Oh and buy a hair brush and actually look professional at work once in a while would ya!! Mowt unprofessional looking atmosphere you will ever see. She also allows her little friend employees to get away with whatever they want and none of them do any actual work. Housekeeping does the WORST job, leaving disgusting trails of who knows what after other tenants have stayed in a room. We had to spend 3 days cleaning when we first got there just to get it close to the standards of cleanliness liveable for us.i wouldn't recommend this place to a rather. Again I repeat, the GM as she likes to call herself is a thief and they **** people outta there that they don't like but they keep all the drug addicts so they can get their fix on and off their shifts. I doubt any of the important people ever see this anyways. So again, DO NOT stay at this Hotel!! Do and you shall see yourself that you and anybody decent you bring with you will absolutely HATE it!!! I hope you all take my advice. Do not waste your money! Don't do it!! This is my review and if you would like to take it upon yourself to be disgusted be my... wait I mean their... guest....

I chose this motel because I had a very early flight out of SLC airport and my return flight a few days later was arriving very late. Since I live a couple hundred miles from the airport I booked a stay on both ends of my trip. My spouse and I are Best Western Rewards members and usually stay at Best Westerns when we travel; but for this trip, I was solo. Checking in, I was given a lot of grief because the reservation was made in my husband’s name (even tho I made the reservation). I even had the confirmation number. The front desk clerk finally agreed to let me stay after a lot of persuasion on my part. My husband and I have the last name, btw. When I returned and tried to check in a few days later, I was told I did not have a reservation. Once again, I did have a confirmation number and the name of the person who had made the reservation for me. The desk clerk told me my reservation had been cancelled by some person whose name I didn’t recognize . I’m clueless why they would let a stranger cancel someone else’s reservation. After a lot of argument the clerk finally agreed to get me a room. But of course it was $40 more than my original room. Even though the rooms were comfy and clean, you can bet I will never stay at this motel again. The clerks are rude and argumentative and have absolutely no desire to help you. The reason for 2 stars instead of 1 is because the room was decent.

First time on this location and good choice to stay again. Hotel is well located, near about 5 or 7 different restaurants from Indian to Mexican cuisine. Even though the hotel is near a highway, the room I stayed in was super quiet. Oh Public transportation is also near the hotel, that is something I love about Salt Lake City. As any other Staybridge, plenty of space, nice and comfy bed, pretty decent breakfast options. Haven't used the gym or pool this time.

Breakfast from 5 to 9 o'clock, dinner from 5 to 7 o'clock. Breakfast and dinner are free and varied. The room is a suite, large and spacious. I didn't have any change in the previous two days. I forgot to give a tip. After I went back and forth, I just got to be disturbed. I gave $10 in consumption. Later, when I left in the morning, I put $1 in bed. Slippers, your own toothpaste toothbrush needs to bring your own. There is a car to the airport every 15 minutes, the distance is 20 minutes. The shuttle is scheduled to go to the airport at 4:15 in the morning. When the person arrives at the lobby, the front desk will call the car. It is Uber. It takes 5 minutes to pay for the hotel. By the way, the hotel's parking is free. The nearby residential area is awesome. If you come to Salt Lake City next time, you will choose here.

The hardest thing to do in the service industry is taking what works well and executing that service level reliably with every guest every day through staff and management changes, creating an expectation for your guests. This hotel not only understands this premise, but delivers. After a three year break in my SLC travels, I found myself back at this property. Every time I stay, I appreciate how clean and fresh the property looks. The lobby and rooms always look like they were just renovated (given my travel frequency to this hotel over prior years, renovating multiple times per year is unlikely). But they clearly take care of their property and do maintenance regularly so they don't have to wait for a major renovation. This approach avoids the tired rooms other hotels can offer about a year before such overhaul projects. The front desk team members are always polite and service oriented. ”How can I ... ?” is their mindset. Their restaurant team is very helpful, particularly if you need food to go for your day's travels. Excellent breakfast service with both a generous buffet and hot menu options made fresh. All this from a AAA three Diamond property. There are many other three and four Diamond properties that can learn from the management team here. That's a well earned compliment. Keep up the great work.

I have stayed here numerous times and the staff is always friendly, the hotel is always clean and comfortable, and I will easily recommend this hotel to business and leisure travelers alike. Convenient location between downtown and South Salt Lake.

Good value for money, clean, convenient and practical!