Hotels Near Deseret Industries Thrift Store & Donation Center in West Valley City

I am a Platinum Choice Member and a Choice Hotel Employee. I checked into this hotel on October 21 in the afternoon. Upon checking in as I walked up to the desk I had stood there while the man at the desk was talking bad about his coworker to another coworker. I was not acknowledged. He ignored me for 5 minutes to do that, then when the coworker he was talking about arrived, (which was a really sweet girl with black curly short hair). He began to tell her about the things she did wrong right in front of me and she looked helpless. Then, when he finally thought it was time to check me in, I booked with points and he WROTE my credit card down on a piece of paper which I thought was completely unprofessional. When I asked him about it he pretty much shunned my input and told me not to worry about. He gave me my room keys and told me nothing. Didn’t tell me where or when breakfast was, how to get to my room, nothing. I then went up to my room and the keys did not work. Fine. Went back down and he made my room keys again. Went back up to the room and the room was dirty and pitch black inside. Went back down and he seemed not too pleased to see me because he was too busy scolding his coworker for what she did wrong the previous day. I let him know my room was dirty and he said “Oh that one wasn’t cleaned yet.” He did not apologize. I then asked him if I could just cancel, I was very calm and I just wanted to go somewhere else. Since I am a platinum member I thought he would consider my feelings but he told me I could “Call them and try.” As if he already knew he wasn’t going to cancel for me and acted as if it was my fault my room wasn’t clean. He was so rude. He yelled as I walked out the door “I CAN GET YOU ANOTHER ROOM!” And at that point I had no more energy to deal with this man. I felt so bad for the girl that had to work with him, she was kind and seemed like right when she walked through the door he was giving her such a hard time. I feel that if this man was not there at check in, I would have had a better experience. I would have mattered but I still will not come back to this hotel. Worst customer service I had ever experienced.

This location is lacking in hospitality, service and professionalism. Homeless sleep in parking lot, Noise stopped at 2:20 AM, started again at 4:11 AM. Dog hair and flea dirt on white fitted sheet, snickers bar very old and peanuts grey, no microwave, Owner/manager wants cash over credit card, he is more concerned about making money, rather than quality customer service and care. Check it over before you stay here.Happy Travels everyone.

I chose this motel because I had a very early flight out of SLC airport and my return flight a few days later was arriving very late. Since I live a couple hundred miles from the airport I booked a stay on both ends of my trip. My spouse and I are Best Western Rewards members and usually stay at Best Westerns when we travel; but for this trip, I was solo. Checking in, I was given a lot of grief because the reservation was made in my husband’s name (even tho I made the reservation). I even had the confirmation number. The front desk clerk finally agreed to let me stay after a lot of persuasion on my part. My husband and I have the last name, btw. When I returned and tried to check in a few days later, I was told I did not have a reservation. Once again, I did have a confirmation number and the name of the person who had made the reservation for me. The desk clerk told me my reservation had been cancelled by some person whose name I didn’t recognize . I’m clueless why they would let a stranger cancel someone else’s reservation. After a lot of argument the clerk finally agreed to get me a room. But of course it was $40 more than my original room. Even though the rooms were comfy and clean, you can bet I will never stay at this motel again. The clerks are rude and argumentative and have absolutely no desire to help you. The reason for 2 stars instead of 1 is because the room was decent.

This was literally the WORST place I've ever stayed! If you like the stench of old diapers and a homeless soup kitchen that hasn't been cleaned since opening day 1924! Every hallway from 1st to 4th floor smells the exact same way! Garbage throughout every floor, cans and wrappers and just plain garbage all over the parking lot and tweakers knocking at random doors at all hours of the night scaring the hell out of you when the door ends up being yours that night because the key cards don't keep people out the doors are always propped open and left for any homeless person to walk in and do who knows what to you or your families. The main manager Michelle Robison or the, ”GM” as she likes to call herself is a thief! Maybe she will read this and she will know exactly what the #@$% I'm talking about. I hope you took that 100 bucks and if you split it with your little one time a week worker Jen didn't spend it all in one place. You know what you did. You must think people are stupid. Why else would you not allow Myself or my GF go into room 406 to retrieve that money to give back to the person who lost their wallet? It's because you knew it was no longer in there and then you wanna bad mouth me behind my back to my GF telling her we thought it was just okay to rip other people off. The nerve of your ugly mouth! You had pocketed that money and you didn't even give it back to the guest who lost it and just thought you'd pin it on me. We all know the truth and you and your choice of workers cannot be trusted. The only one who can and should be trusted is Carrie and she should have your job but I'm sure doesn't want it. Oh and buy a hair brush and actually look professional at work once in a while would ya!! Mowt unprofessional looking atmosphere you will ever see. She also allows her little friend employees to get away with whatever they want and none of them do any actual work. Housekeeping does the WORST job, leaving disgusting trails of who knows what after other tenants have stayed in a room. We had to spend 3 days cleaning when we first got there just to get it close to the standards of cleanliness liveable for us.i wouldn't recommend this place to a rather. Again I repeat, the GM as she likes to call herself is a thief and they **** people outta there that they don't like but they keep all the drug addicts so they can get their fix on and off their shifts. I doubt any of the important people ever see this anyways. So again, DO NOT stay at this Hotel!! Do and you shall see yourself that you and anybody decent you bring with you will absolutely HATE it!!! I hope you all take my advice. Do not waste your money! Don't do it!! This is my review and if you would like to take it upon yourself to be disgusted be my... wait I mean their... guest....

My husband, son, and I were in Utah to visit family and stayed at My Place for a week. It was great to have a full fridge and a sink in the room. The room was clean and comfortable. The employees were all friendly. There are so many great restaurants and shopping nearby. We enjoyed our stay and will stay here again.

Our family of four (2 teens) stayed here 6 nights. Having a separate bedroom, suite style, made all the difference for us so we didn’t all have to go to bed at the same time for a full week. There was plenty of space for us to store our bags, but a luggage rack would have been helpful. A few more things that would have helped: more hangers in the closet, some hooks by the front door for jackets (had to go thru bedroom for closet), and a couple of “purse hooks” under the entryway shelf, a couple more towel hooks in the bath behind the door, and a hook or bar for a kitchen towel by the sink. Also, some usb charging ports are pretty much standard these days, and in our room could only be found on the bedroom clock. An additional comfortable chair in the tv space would be nice to fit a 4th person. We had to use the desk chair, not so great. The beds, blankets and pillows were very comfortable, and the room dark for sleep. We didn’t hear much outside noise, but the a/c-heat system had a loud hum and strong breeze. We found that even in winter we needed to keep it on a/c or the space would heat up overnight to the mid-70’s and become stuffy. The kitchen was quirky and pots for cooking were insufficient. I only cooked once. There was no pan for making eggs, just steep-sided sauté pots, but breakfast had eggs every day. I made my own one day when the eggs had cheese in them that I couldn’t eat. I washed everything by hand until the last day because with 4 people and 4 each glasses, mugs, plates, we ran out quickly. Breakfast was fantastic, with hot options and something for everyone, including bagels and pastries, bacon or sausage, waffle iron, oatmeal with toppings, fruit, snack bars, yogurt with additional toppings, sliced cheeses (even Brie!), cereal (mostly sugary varieties), I do appreciate the Udi’s gluten-free bagels every morning, and hand cut fresh fruit. I am celiac and never got sick from the food. It was a nice start to our day for skiing. The hot tub was a great apres-ski, with the pool for cooling off. The hot tub itself was large enough for two Mamini es and plenty hot. Towels were sp**** and there never seemed to be any clean ones when we would go so we’d have to go to the desk to ask, a bit inconvenient walking around in a swimsuit. Our room was on the second floor a few doors from the entry, which was really convenient for us. We still had a nice view of the mountains. The rooms were generally quite clean, but our bathroom needed a deep clean. The metal trim was grimy and the wallpaper was coated in a layer of dust. Everything else was adequately clean but I noticed this right away and it really bugged me. However, it was not enough to reduce my rating. The hotel layout was logical and easy to navigate. Location was good, close to restaurants and Costco, 40-45 minutes from Snowbird/Alta, easy access to the freeway system, friendly staff. We enjoyed our stay! Will likely return.

First time on this location and good choice to stay again. Hotel is well located, near about 5 or 7 different restaurants from Indian to Mexican cuisine. Even though the hotel is near a highway, the room I stayed in was super quiet. Oh Public transportation is also near the hotel, that is something I love about Salt Lake City. As any other Staybridge, plenty of space, nice and comfy bed, pretty decent breakfast options. Haven't used the gym or pool this time.

I have stayed here numerous times and the staff is always friendly, the hotel is always clean and comfortable, and I will easily recommend this hotel to business and leisure travelers alike. Convenient location between downtown and South Salt Lake.

Good value for money, clean, convenient and practical!