Find the Cheap West Sacramento Hotels

We had a great 2-night stay at this hotel. The staff was friendly, welcoming and professional. They went the extra mile when we needed things. Parking was easy. Check-in was quick. The lobby is large, well-designed and comfortable. Breakfast was simple. Coffee was ready early in the morning. The rooms were clean and nicely designed. There were ample shelves and cabinets, plenty of room in all the right places. The kitchenette served its purpose. The beds were comfortable. They graciously brought us extra pillows when we asked for them. Finally, the hotel is conveniently located just across the Tower Bridge from downtown Sacramento, easy to get there by bike, car or on foot. I took a number of walks in the neighborhood and never felt unsafe. It's a fine place to stay for a couple nights and we'll definitely stay there again when we return.

We had a bad experience with the staff at this hotel and requested 4 times to have the manager contact us. They left my 70 year old mother sitting in the lobby crying and frantic after finding a bug in her original room. A tick was crawling on my mother in the middle of the night. She had to hobble downstairs to show the clerk, who then apologized and gave her a new room. She had to go up and repack all her stuff, then move herself up to the new room at 3:30 in the morning. The night clerk then went up at 5:30 in the morning to wake her up and tell her that the room was reserved for that Saturday and she would have to move again. My mom then packed all her stuff again and moved into the lobby to call me, once again packing all her stuff around while hobbling around on a cane. When I talked to the night clerk his excuse was he was trying to deal with the situation and room change before he went home, and not leave it on the incoming staff. Completely a piss poor decision based on the previous few hours. This could have easily been avoided by using some common sense and let the 70- year old women who had been inconvenienced just sleep, then deal with it when she got up. The staff tried to make it better but did a poor job. I requested that the manager call me ASAP after being woke up at 6:00am and finding my mother in that condition in the lobby. The poor decisions of the night staff were completely unacceptable. They did try to make corrections in the morning and Nuresa, the morning clerk, was helpful. The bottom line is that the Manager refused multiple attempts to call me, I left 3 messages at the front desk and called in 4 times. it has now been 4 days and still no response. HIGHLY DO NOT RECOMMEND THIS LOCATION. This problem could have been completely avoided if the manager had just shown some courtesy and made a simple phone call.

In addition to breakfast, sausages, eggs, waffles, buns, cereals, milk, coffee, and fruit, as well as gourmet food made on-site, good food! The most want to say is that here and the Hilton on the edge of the airport, not comparable, but the price is almost! If you rent a car, get together for 10 minutes. The suite is two TVs, but watching TV sleeps does not interfere with each other! The bridge outside the window is golden! There is a microwave in the refrigerator, but it is not big.

A Cool place to stay and good experience but nothing in my room worked. The outlets and usb did not work and could not plug my phone in. The tv was not clear and fuzzy. The hotel phone in the room did not work. The room did not have a blanket. The bathroom needed a good cleaning. The girl who checked us in was not not helpful and didn’t know about the hotel. She also told us to come back for ice then said she was the only one there and could not get it and told us to walk to the bar. The guy at the bar didn’t seem happy to leave the bar to get the ice. The food was good and the dinning staff was amazing.

Excellent customer service and the staff was very friendly. They greeted you and was very friendly and helpful.

Hotel is located just 3 mins walk to Old Sacremento area. Extremely convenient. Also its just beside Macys! The laundry room is located inside the shower and rest room next to the pool, not the most ideal to do your laundry buy hey its Free!