Guest User
December 9, 2021
We booked a room at Zappeion Apartments with the assumption that it would be clean, quiet and with working appliances; an expectation most people would have when staying at any hotel/apartment. Upon our arrival, the apartment looked as though it had not been cleaned. There were gnats in one of the bathrooms and on the towels, sticky stains on the table, empty alcohol bottles on the balcony, and the carpets were covered in stains and looked as though they had not been vacuumed. We informed management and they sent around a housekeeper who brought us new towels and disposed of the empty bottles. That was about the extent of the service we received while staying there. We found a giant cockroach in the bathroom on the third night and ended up having to purchase bug spray for it and the gnats. The door that led to the hot water system on the balcony wouldn't shut properly and kept slamming throughout the time we were there. The air conditioning systems kept randomly making loud noises. On one of the nights, the occupants in the apartment above us were stomping and yelling until about 4am in the morning despite reception informing us about quiet hours from 9pm onward. The washing machine made a copious amount of noise during its spin cycle. We put our clothes to dry in the dryer overnight, and they were still soaking wet the following morning. When we tried to rewash them because they smelled, the entire spin cycle didn't even work and dirty water spilled everywhere when we had to take the clothes out. Ended up having to take the clothes to wash and dry at a laundromat. Had to pay for parking to use the parking spot allocated for our particular apartment, which happened to be right next to the overflowing, smelly bins which were not emptied throughout our week long stay there. Don't waste your money staying at Zappeion Apartments and their useless service. Stay literally anywhere else instead and I guarantee you'd get a better experience.