Hotels Near Negril Cliffs in West End

I was beyond impressed with the quality service my husband and I received at Travellers. Upon arrival, we were greeted by a pleasant and efficient young lady at the front desk. We were a bit early so our room was not quite ready but not to worry we could hang by the in house restaurant to pass the time and have a walk around the property. Upon our return to the front desk we were escorted to our room which was exceptionally clean with crisp white linens and a spotless bathroom. Immediately I felt a sense of relief as we were not quite sure what to expect. We opted to include breakfast in our booking and was quite happy with that choice, the chef was spot on in the ackee and saltfish Jamaican breakfast. Travellers is right on the 7 mile beach so we had access to all the offerings and then some. On Wednesday night guests of the hotel were treated to the Manager's Cocktail Reception, the Guest Relations Manager was quite eloquent in her welcome and made us feel quite special. The guest performer who played the flute was exceptional in his rendition of Jamaican reggae tunes, we quite enjoyed this ...kudos to Travellers for thinking about their guest in this manner. I highly recommend this boutique hotel, the standards here are quite high. This will definitely be my go to hotel on my return to Negril.

I usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!

We have stayed at this wonderful hotel for the fifth time since 2011. The property is barely 30 meters wide and maybe 200 deep. A small footpath meanders through the complex. A few older bungalows and also newly built ones, which sometimes have two or three floors. These buildings are reminiscent of Venice in color and are decorated with beautiful wooden structures. The stairs are also made of wood. Countless palm trees and other trees run through the entire area. Like a small jungle. We have not stayed in a nicer facility in the whole world and the world is big. The new rooms are very comfortable, the older ones are no less pleasant. The bathrooms are slightly smaller than those in the new rooms. The room service is great, the maids very reliable. We are here for 4 weeks this year. It is therefore of particular importance that the mattresses are good. And they are awesome. The rooms all have a fridge, a kettle and a container where you can get ice cubes. The breakfast, see photo, is very simple, tailored to American standards. But toast, butter and various egg dishes were enough for us. There are about 30 rooms in the hotel and sun loungers on the beach, which are very aesthetic and comfortable. About 15 umbrellas, but they are completely sufficient, because there are also a good stock of trees in the sun garden and plenty of tree shade. More palm trees have been planted and will provide more shade. There are various beach vendors, we love the food and drink offer, but they are really not pushy and are not allowed in the area of the sun loungers. I like to repeat myself, the facility is awesome. The maids have been here for a very long time, we always find the rooms very, very clean. The WiFi system works very well. The COVID rules, especially wearing a mask and disinfecting hands, are well observed. Additional points have been set up with sinks and disinfection. The beach is awesome too. Very clean Caribbean sand. You go into the water with a slight slope, no coral, no stone and no sea urchins. The perfect beach, which also stretches several kilometers along the sea as if pulled by a string. Lots of options for a drink. And Negril is to the west, which means there's a sunset every day. You can go to elegant West End restaurants in Negril, but you can also pick up simple fare at stands, jerk chicken is a hit here. If you don't want to eat at the hotel. (Cesar's salad with chicken here is world class, calamari rings not really) Cash, ie US dollars or Jamaican dollars, you can get them at any cash machine (ATM) with an EC card. The courses are almost without fees, in contrast to the credit card. When you arrive there is one right at the entrance to the small airport or on the opposite side of the street in a shopping center. If the hotel compl

Very nice hotel on the beach. Hospitality was top notch. Every staff I encounter was alway had a smile on their face, professional, respectful, pleasant and helpful. This hotel has the best breakfast. I was so full, I did not need to eat again until dinner time. I had oxtail for dinner and that was so delicious. The bar has excellent drinks. My drink was rum punch after the first drink o was very mellow. Housekeeping did an excellent job it my room. Bed was very comfortable and slept like a new born baby. The ocean view from my room was breathtaking. Thank for your excellent service and will definitely return. The sand on the beach felt like baby powder on my feet.

The resorts itself is pretty nice. Our room was clean and the A/C in the room worked well. The A/C in the restaurants and bars were not great. Sweated alot while waiting for dinner unless we stayed in our room till time to eat. They dont really have any nice indooor bar. The food was pretty good but did notice some unsafe food handling practices and most of my party experienced diarrhea at some points during the trip. The Italian restaurant was the best... The restaurants and bars ran out of food and liquors often. We never knew what any specific bar may or may not be out of. Only 2 kayaks and 2 paddles boards for guest; seems cheap considering they have over 250 rooms. About 75% of the employees didn't have good personalities and could use some training on hostility; compared to the crusies and AIs in Mexico they weren't close. The 2 best employees we encounter were Christina at the swim up bar between building 8/9 and Dwayne at the main outside bar by the lobby. Both we very friendly and personable. Christina made our vacation enjoyable and the most fun! We enjoyed several days of hanging in the pool chating and laughing with her. My entire group loved her and would want to come back to just see her!! ❤️ Overall good experience, however the resort has alot of room for improvement.