Guest User
October 5, 2024
The hotel staff goofed up the reservation, even with confirmed reservation rooms not held. The front desk staff was rude and literally asked us to look for another accommodation. I had to be on a call for almost 2 hours with an staff to get something decent. We were a party of 6 including 2 kids under 10. The staff didn't have courtesy even to handle our luggage. We reached around 9 pm and had no option but to eat at the resturant, the food was average. While leaving we requested for a drop as it was close to midnight, the guy at the front desk refused and left.