Residence Inn Cincinnati North/West Chester

Excellent service at checkin. Room is very clean as well.

The hotel was great but the bed comfort was terrible. My bed felt like it dipped on one end and the pillows were uncomfortable . They need to redo some of the beds. The couch bed size was very deceiving in the add. It said double but was more like a single and the mattress was paper thin and uncomfortable.

Overall, I found this hotel to be absolutely excellent. Below are details of my experience in a one king one bedroom suite, which was available at a competitive price for the area. The room itself was both clean and spacious, with a nice living room and kitchen upon entering. There were plenty of places to set, a pull out sofa, a TV and chest, a spacious desk, plenty of power outlets, and a well equipped kitchen. On the opposite side of a door, there was a clean and comfy queen bed, two side tables, a TV, plenty of storage, and power ports. In addition, there was a sink and closet with a ton of storage, and then a bathroom with a toilet and tub/shower. The only complaints I had were a lack of USB ports other than directly beside the bed, and a few caulk issues around the shower. As for the rest of the hotel, it was very nice with an indoor pool, business center, and fitness center. Both the free breakfast and customer service were fantastic, and the parking lot and outdoor areas were quite nice. The location is also good, close to IKEA and just up the road from downtown and just down the road from a huge mall and outlets. Overall, I’d definitely recommend this hotel.