Premier Inn West Bromwich Town Centre (New Square)

Leanne on reception always has a welcoming smile and greets us as long lost friends. Nothing is ever too much trouble for her, and she makes sure we have rooms near each other. The rooms are comfortable and there is a choice of pillows. Eating in the restaurant has its advantages and breakfast is always delicious!!

I stay every other week to teach and I can honestly say that after a hard days work Leanne on reception at West Bromwich Town Centre really puts a smile on my face. She never forgets my name and always asks how I have been. Nothing is never too much. Her passion for what she does really shines through. Clean, calm, safe and welcoming.

Friendly staff and very helpful. There was an amazing selection for breakfast. My family was with me and our two kids enjoyed the complimentary breakfast. It is also conveniently located to the amenities. I look forward to staying here again.

Lovely hotel, great service from all the staff friendly and helpful. Food was lovely in the evening hot and good choice. We could even take it to our room which was great with small children. Breakfast was great and hot however only thing I would say was the veggie sausages weren’t very nice but a small thing as the rest was lovely. Lots of choice. Fresh pouched eggs on request which were great. Rooms nice , hot shower, comfy bed and extra pillows. Great location as close to m5, Tesco and shopping centre. Short distance to legoland where we went and we got a taxi which was cheap. Would recommend and return. Staff were outstanding with service in the bar in the evening, breakfast/lunch and reception.

Room very clean and comfortable. Staff very helpful, day or night and very polite. Breakfast good value, especially with children.

Stayed two nights here on a business trip was very impressed with the room and the bed was excellent had a really good sleep. Food was very very good for the price. I would recommend a visit if you are coming to the area .

The ladies on check-in were very helpful. Checking in was speedy and we were soon in our rooms which were typical Premier Inn standards being clean and comfortable with air conditioning. This hotel is on a roundabout but we could not hear the traffic. The shopping centre next door was really handy with a huge Tesco and other outlet branches in the New Square shopping centre. The Queen Inn, Cookhouse pub, attached provided an ample breakfast and a good range of evening meals. This was a great location for visiting a competition at the Alexander Stadium which was a 20 minute drive away. I would stay here again.

Great location, next to Tesco petrol station and opposite 4 mins walk to town . The automated check in was easy and the room was standard premier inn rooms .Nice and clean . Didn’t really see any staff, only stayed one night and for the first time after staying at so many premier inn’s , we didn’t sleep well as we found the double bed small for us and mattress hard. The restaurant has good ratings and serves 2 cocktails for £10. We didn’t have any breakfast next day as we had leave early for a wedding. Limited car parking spaces and it’s a big problem if you arrive in evening or night as you have park at pay car park due to no spaces at hotel. Also looking for the hotel is bit confusing as there’s a big sign boards that reads Queen inn and you wonder where’s premier only to discover they haven’t taken the old signs off still Overall it served it purpose for one night

Good location for town , next to Tesco petrol station, easy automated check in , rooms were clean tidy, didn’t see any staff , Apparently their restaurant is well rated and cocktails were 3 for £10 which we unfortunately did not get a chance to use. The double bed mattress felt hard ,couldn’t get quality sleep, ( I have stayed at many premier inn and never had this problem) also limited car parking spaces. Also it’s bit confusing when trying to find it as there’s signs on the building which reads Queen inn . So you not sure you have the right building. Overall it served our purpose for the stay .