Guest User
July 31, 2023
We stayed in the hotel from Thursday to Sunday, in a comfort room, and were not really satisfied overall. The price for two people in a double room with breakfast, 140 euros, is way overpriced. You could do a lot more with it! The Pfaffenwinkel is a beautiful area, green meadows, small forests, mountain views and many lakes. RoomThe room is in the fairly newly built transverse building and is modern. But unfortunately dirty: ancient cobwebs on the corners and the lamps under the ceiling. There was an insect pupa on the curtain that had been hanging there for a while. There was dirt in the corners, not wiped in ages, and the radiator in the bathroom was full of dust, except for the ribs that previous guests had used to hang towels over. And at night, young people hang around in the back yard, directly under the windows of the transverse building, chatting and rattling beer bottles until sunrise. There is no deliberate noise, but with the window open, you can't think of sleeping. Food and drinksThe breakfast was minimalist and the service was just as unmotivated. Tables are assigned by name tag and although the guests at the window seats had long since left by the appropriate time, the tables were not cleared and therefore could not be re-occupied. If you have breakfast later, the eggs are cold, the bread and rolls are monotonous, and from Saturday onwards there were no more Krunshies or yogurt with the muesli. Everything was very, very unloving. The tea is excellent and high quality, but that's it. The WMF coffee machines are also very high quality, but clearly set to be economical. Tip: If you pour a double espresso into a coffee cup and fill the rest of the cup with cafe creme, the coffee tastes OK. Worth mentioningThe service is generally poor. The employees do not seem to enjoy their work at all, neither in housekeeping nor at reception. You are not welcomed as a guest, rather you seem to be a nuisance when chatting. There is no introduction to the building.
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