Guest User
May 21, 2024
We had a very unpleasant experience. It was one of the worst cheaper hotel experiences we have had, unfortunately. We just needed a place to sleep for the night, nothing fancy. The price range was inexpensive but I still feel we paid too much for what was offered. We get there and our room is dirty. I am not sure if it's just dirty/unkept, or they forget to clean the room before booking it out. Either way, the comforter had white stains, the toilet paper was basically empty, only one towel in the room, there was a broken and stained toilet seat, broken curtains with lots of tiny holes peeking through from years of wear and tear, a missing TV - no TV at all just a box where one used to sit, and the room smelled very musty to top it all off. We tried called the front desk to swap rooms but no one answered. My husband went downstairs and they gave us a new room luckily. We had another question for the staff the next morning and no one yet again would answer our call so we had to go down to the lobby to ask. Over all, not a good experience and I will never stay at this location again. It's just very run down. The elevator hasn't been inspected for a while, the vending machines were broken in the lobby. This place needs some overdue TLC if they wanna stay afloat.