Hotels Near Factory Outlet Ursus in Warsaw

Hotel rooms are clean and clean. However, there is no water in them where the mineral bottle seems to be a standard. There is no glass room, so only a plastic cups are available. Support in the reception with the weakest cell. You are not interested in guests chewing the second breakfast, no contact with eyesight. The parking fee was doubled, but after the mention the amount was returned, but I didn't hear a word sorry, or even a gram of confusion that the service pages. It is clean, affordable and a good location, but it is definitely not enough to consider the hotel a good one.

Cleanliness and order every day, the presence of a hair dryer in the shower, comfortable and high-quality gel / shampoo in the shower and soap in the toilet, high-quality toilet paper. Comfortable mattress, comfortable and stylish beds, modern interior throughout the hotel, shower and toilet in the room, delicious breakfast, the staff speaks Russian, Polish, English, convenient location in Warsaw

The stay was okey, the location was really good, but the room quite small and located next to the trams so it was hard to sleep from 5am. They also gave us only one set of towels even though the room was for 2 people.

I was in Warsaw with an organized tour and the travel agency chose this hotel for accommodation. If I was traveling alone, I would never have chosen this hotel. One night here was enough. The tiny room was equipped with only basic, simple furniture. The bathroom was not a classic bathroom but a built-in cell with a metal floor. The shower was only separated from the rest of the bathroom by a curtain, so when showering there was water everywhere on the floor. From outside, some equipment (probably ventilation) hummed permanently and quite loudly all night, the bed with a spring mattress was uncomfortable. You could only connect to wifi by entering your email address and agreeing to the sending of advertising messages, so I'd rather not used wifi here. The room reminded me more of a student accommodation than a hotel. The breakfast was not bad, but it was really only basic and the guests had to take the used dishes to the racks (like in fast food). In my opinion, a hotel for a very undemanding traveler who is traveling on a budget.

This is a nice hotel, good accommodation, great location within 5/10 walk mins of three railway stations and closer to tram and underground BUT……. It has real issues with staff errors and then quoting polish law giving them 14 days to fix issues / complaints doesn’t exactly give a good view of customer focus or indeed reward of loyalty to IHG’s brand or this hotel where I have stayed a few times before. Due to a queue at reception I just left the card and did express checkout, however 10 minutes after I left the hotel took a payment for DOUBLE the correct room rate. An hour after that they then took another payment for the correct amount but did not cancel the original payment - clearly someone’s made an error and charged me someone else’s room and then thought putting it through again would fix it. Wrote to hotel and got a snotty email back in a tone that did not accept they had made an error. This email didn’t apologise either but it did quote under polish law we have 14 days to fix this which is pretty bad. There was also no appreciation that taking multiple payments in error could give some people financial difficulty as they cannot then access the funds taken in error I am now having to get my bank to complete chargeback as I am not waiting 14 days for them to reverse a payment taken in error This isn’t the first staff related issue I’ve had at this hotel so I won’t be back as there are plenty of other IHG hotels nearby that can operate without errors or sending snotty emails to Diamond Elite IHG members - on a previous visit they put me in a room right above on site construction work which was nice of them! If your going to risk staying here I’d advise paying upfront and not using express checkout

The hotel is located right in the city center. You have all the necessary shops right on your doorstep. The service is super friendly and helpful. The food tastes great and the view from the window is unforgettable. I can only recommend it to everyone.

Everything was great. Breakfast was really great. It was a bit noisy from the street but the hotel has provided earbuds so it was ok.

Hello. I haven't resigned for a long time, but now I've decided to resign. Hotel is excellent, to get a good deal, cleanliness everywhere, everything will script and in the room and halls, the plumbing of decent quality, everything fresh, the perina is comfortable (noisy the truth of the extract fan, works with the lighting on). Our standard room was small but for short stay is quite sufficient. The view from the window to the city yard so much, but the silence allowed to sleep with open window and the conduits were not turned on. Breakfast is very good including hot and cold dishes, coffee from the car is also decent!!! Staff on the reseption is very welcoming, without knowledge of Polish easy to talk. When next visit to Warsaw, I will not even look for anything. Thank you very much to the staff (Polski and Ukrainian). The hosts are perfect. All tourists and travelers of luck.

Overall was great! Although we requested a room change because they did some drilling work on the floor that we are staying and early in the morning you cannot rest because of the noise. We went down to the reception and requested to be transferred to a mire quiet room.

My first ever time solo travelling and my first time in a hostel! I’m so glad I chose this one! The staff were excellent and really helpful! Everywhere was spotless! Bathroom was very clean and was cleaned daily! Plenty of activities that the hostel organise for people to go along to if they please! Opportunity to do free tours and museums which can be found on a big black board! Really great times and great memories made! 100% recommend