Best Western Plus Executive Residency Rigbys Water World Hotel

Good!

The hotel accuses customers of stealing items and then charges the customer for them. Even if the customer says they didn’t take it. It’s a great way to make extra money for the hotel. We had no need for the item missing as we travel with our own supplies. I suggest the hotel should vet their staff by doing criminal background checks to ensure the safety and satisfaction of their customers. Someone clearly did not do their job before we arrived therefore, leaving us with the extra charges on our credit card. I would like to state that we are not thieves or liars as the hotel clearing implied .

Rooms were not clean even after we ask the young lady the housekeeping to make sure they clean the room because we have plenty of trash due to the fact we had a couple of people come out due to the fact was a family reunion no towels were replaced issue with toilet

Top Notch Hotel and we loved our suite. Fresh coffee outstanding breakfast. Clean room the property refreshing.

Broken bed, AC didn’t work, hairs on sheets, toilet, and bathroom floor, water pressure was terrible and had to listen to the LOUD music in the rooftop bar until midnight. Waaaayyy overpriced for what we got. Was much better when they first opened.

Great location for visiting family in Kathleen, GA & Rigby's Water Park. All staff we encountered were wonderful. Pool area clean & nice with plentiful lounge furniture. One thing, though - I'm not the biggest fan of sliding bathroom door in room but, that was small in the overall scheme of things. Would definitely stay there again.

Great location, near attractions. Newer hotel with comfortable rooms and lobby. I appreciated the citrus scented soap and body wash. There were plenty of electrical outlets and lights in the room and bathroom. It was raining so I didn’t use the pool or rooftop bar. I would stay here again. The Sushi restaurant across the street is a good dinner option.