Seaside Garden Retreat Accommodation

Do Not Stay at this accomodation! Absolutely dirty, terrible smells in room. No hot water, No mattress protector on the bed, mould and dust on windows. Broken tiles on every tiled area outside. Complex needs to be demolished. THE WORST PLACE 😫 I have ever experienced.

Our skate team needed overnight accommodation close to Erina Ice Arena for a competition. The property is fine for a cheap bed, but could use a good clean and some attention to detail and basic amenities. The desk was unattended when we arrived mid afternoon, but when we rang the number a lady came trotting out to check us in. She was very helpful and friendly, but fairly clueless - turned out to be a friend of the owner helping out while they were on holiday. Grounds were very nice, and the area is quiet. Rooms were fine - beds and pillows good, window coverings dark enough. However, the details let them down. The fan light in the bathroom can be heard from the next room , and sounds like it is going to rattle out of the ceiling. The cleaning is clearly perfunctory - layers of dirt on flat surfaces like power-point panels, and along carpet edges and skirting. There is no fridge. There IS a kettle, however the power cord does not reach the power point, and we had to go and beg for a cup and saucer to go with the random handful of teabags and sugar sachets thrown in a dish. Of more concern is the fire fighting equipment - a mini fire extinguisher tucked in a corner out of sight in the corridor (though every room does have outside access for quick exit). Overall good value for a cheap stay when all you need is a bed for the night, but needs a good clean.

I stayed a night at the pacific garden hotel with my wife and our dog. The room was great, with a little courtyard for our dog and a big grass area behind it to throw the ball. The owner was very helpful and friendly and were overall very happy with our stay.

Raymond the manager was a good guy He provided the big rooms which look way good than the photos Would recommend with families as room can interconnect as well Pool table ok Table tennis ok Outdoor tennis ok Helpful staff Near by to entrance only 5km away and way better than normal Entrance expensive hotels

Sick of paying $400+ for an overnight stay, we decided to try this hotel for $165. We were totally accepting that it might live up to its "unfussy" description but it seems uncaring is a better word. The front door was broken and locked us in, this may have explained the knife marks scratched down the back of it and the hole punched through to our neighbours balcony The smoke alarm had been removed, likely due to the cigarette burns on the furniture and full ashtray we found outside of our non smoking room. Being a hot day and assuming the air con would take 4 hours to kick in, we decided to go for a swim. The pool was a nice shade of green but you could wash your slimey clothes afterwards in the conveniently placed washer and dryer right outside the pool gate...... With no other entertainment option (the games room was a worn down pool table with splintered cues , ripped felt and half the balls missing ) we decided to go to a local bar as the hotel bar fridge was empty. Of course we were able to laugh all of this off, we weren't expecting 4 star service. However, when we returned to go to bed and found someone else's slippers tucked tightly into our "freshly made bed" it was the last straw. We went to sleep feeling a bit gross and wondering when the sheets had last been changed. It doesn't take much to do a few repairs and cleaning for the health and safety of your customers. Disappointing.

Very very tired looking motel, overgrown vegetation, rusty balcony rails, looks likes a derelict property that is closed down. Room very musty, dirty and not terrible clean. Mould in the shower area. Cigarette butts all over the grass section out the back of your room. Such a shame for nearly the only motel in the area.