Wakayama Hotels with Swimming Pools

We went to the restaurant to have dinner. There were about 5 pairs, including us, and about 5 hall staff for each of 2〜4 guests. Among them, we brought desserts to our table without any bread contained in the course. ”Didn't there have bread on this course?” I asked...”I'm sorry to say that I'm calling to serve bread for all the customers. ”We're not distributed,” the restaurant manager replied, ”I'm sorry,” and suddenly I went down to the kitchen. After a while, he brought a dessert plate to apologize and we were surprised at the response. Did you think that if you offered a dessert plate after your apology, it would have been impossible? We were just obediently saying, ”I'm sorry. I was going to call all the customers for the meal. But this time, I didn't have such a response. I'm sorry to hear that.I'm going to look into the cause and try to improve my business so that I don't have this in the future.” It's because it's a trivial bread dish. It is said to ”all customers ...”, and then we are not included in the customer? I think it is bad. I'm sorry. I went down without asking this answer, and suddenly I offered a dessert plate, and I had questions about how to solve it, because the acquaintance of Sommelier in the seat behind us was more likely to be We were enjoying the meal and each employee was coming to greet us. At first, we were thinking about asking for wine, and we asked Sommelier to ask for the recommendation and ask for the proposal via other employees. But the Sommelier was taken by the employee and was heading to our table, but he was called to the table, and he was taken to the front of the road, and he was taken to the front of the road. After being talked to us, he came to us.And the contents of Sommelier's proposal were unclear if you read the contents on the menu table. So we didn't ask for alcohol.When you propose to the sommelier of other shops, you listen to the purpose and taste of the day, and in light of the contents of the meal, I would like to suggest the best. It's because it's a professional customer service with a knowledge of wine. At first, I was about to know the employee. I don't feel good if I can make a difference to the customer.Also, there is a table that asked for a cake on birthday, and after the birthday cake is provided, I looked at the contents of the apology dessert plate that was soon offered and looked at my face.The environment of such a restaurant affects 々 who share the place. However, I was repeatedly called to the young staff to say ”I'm sorry” when I passed the check-in counter to thank you for the roughness and return to the room after the meal. I thought I would have received an apology at first, but it was a mistake. ”I'm sorry! I have accounting for beer!” We didn't receive any wine at the restaurant. On the spot, there was a person in charge, so I told him that I didn't drink and returned to the room, but I was very uncomfortable with repeated events and contacted the front desk. And I explained the above events and asked, ”What do you think? How do you think we should respond?” By contacting you again, the same restaurant director will be in the next 30 minutes. I came to apologize with a 1000 yen ticket, and I was given a ticket to 々 early. We don't want a ticket or a dessert plate. I asked for an explanation of the details and how I would respond in the future.I refused the ticket and repeated it, but I couldn't understand it.Finally, if you don't receive the ticket, the story ends. I had no one, so I had a swallow at the end of the day. This time, the sick friend's health was a little calm, so it was a trip I was looking forward to. We chose Marina City Hotel as a place to relax in the vicinity. The building was beautiful and the surrounding facilities and the response of the people there were great, but the response of the hotel employees was ruined It was. When I went to Wakayama from a friend, I was very kind, so I was told to go to Wakayama again, and it was the reason I chose this hotel this time. When my friends and I were talking about this, they were tears.

ｰ Food ｰ Dinner was graded and correct. The taste was really good in the sashimi that entered in a large cherry blossom like a ball box. I had a pot of quer and ISE shrimp, but I personally wanted ISE shrimp to be put out first. The seasoning is not a taste that feels luxury, but none of them are delicious. The dishes recommend grading. Breakfast was half a buffet, but the amount and taste are satisfactory. There are many hotels with breakfast, but this is not such a thing ｡ fried rice was so much on the rice that it was a big board behavior. Recommended is smoothie and fruit yogurt｡ This inn is not a room meal, but the dining hall is next door and there is no partition or cherry blossoms ｡ ｰ room ｰ room was Japanese room, with unit bus. You can see that the building itself is renovated in the original 々 old and the room is renovated. The unit bus felt especially old. You can see the sea from the room. Even if it is said that the sea is like a bay like the inland sea, it is a view｡ The door of the room is open inside, so the slippers were caught and it was quite uncomfortable. I thought I should fix the slide door or the outside opening. I should have asked the front desk, but I couldn't understand how to turn off the lights next to the TV and went to bed. It's nice to be more understandable ｡ ｰ Hot Springs ｰ There are open-air baths and large baths ｡ open-air baths alternately change baths like jars and boat-shaped baths, but narrow ｡ If other guests use it, it's impossible ｡ shed There are 4 places, 2 dryers ｡ When there are many people, it is possible to return it. The hot spring quality was almost like tap water. The temperature is wet ｡ so I don't feel much hot spring feeling. ｰ Facilities in the building ｰ ◎ Lounge There is a guest-only lounge that can be relaxed with free coffee, massage chairs, etc. This was quite good. Some of them were paid, but they sold sake in the lounge. Even if it is sold, it is not a lounge where the employees of the inn are stationed, so it is relaxing. ◎ There is a pool pool. I thought it was unusual to have a pool, although it is not big. ◎ The room where children can play is small, but there is a play room and massage chair on the way to the corridor. ◎ Where a personal computer can be done You can have a personal computer in a nice view near the front desk. ◎ Vending machine There is also a juice vending machine and a cup noodle vending machine. ｰ Hospitality ｰ A lodging card like a lodging card that can be freely brought back to commemorate the guests' stay is pasted on the elevator. There is also a brush and 〇〇 in the dining hall. I felt very hospitality in this respect. The employee explained the color 々 at the time of the meal and felt good. Considering the facilities and prices of the hotel itself 3.5 ｡ There are many satisfactory points, but there were many unsatisfactory points, so it is a little higher than usual ｡

[Facilities/Landscape] The hotel is located on a hill with a wonderful view of the sea and is separated from the world below, giving it a resort feel both in terms of scenery and mood, making it a hotel that you will want to stay for a long time. You can enjoy panoramic views of the ocean and islands from the guest rooms, lobby, public bath, and restaurant. Given the direction, I think you can see sunsets all year round. [Room] I felt that the small details such as the small wall clock, bath towel rack, and easy-to-use bedside lighting were well thought out. Also, Simmons' bed was incredibly comfortable. [Dinner] The natural Kueh hotpot course was delicious. There was a buffet in addition to the course, but it was enough even without it. I was grateful that she made rice porridge for me when I said, ``Shall I make it?'' The only drawback is that the venue and tables are a little small. [Breakfast] Even though it was a buffet, a set of dishes came out first. The rice balls made on the spot with a wide variety of ingredients to choose from were very delicious. [Large bath] The sea view from the open-air bath was breathtaking.