Ibis Villepinte Parc Expos

The service is very bad. Guests are asked to leave within ten minutes of check-out, saying that they were yesterday's guests, not today's! It's raining heavily outside, tell me please

Many photos on the page do not match the hotel. There was no swimming pool, game hall and the restaurant was closed. It was very remote which made us feel less comfortable. Luckily there was a fence around it which made us feel somewhat safer. Rooms were fine but we will not book here again.

Perfect only downside no coffee machine

The reception of the lady with the short hair is very bad, impatient. Never live in this kind of hotel. Don't understand why she can work for acceptance

Un ibis défraîchie, avec des climatisation tellement bridés qu'elle servent à rien. Je souligne l'efficacité de la réception: nous avons eu une première chambre avec la clim KO (voyant rouge sur le boîtier), on nous a apporter des ventilateurs. Nous avons ensuite changer de chambre voyant que la situation n'était pas tenable. Cette seconde chambre était encore plus vielle que la première. La clim fonctionnais rarement, car d'après la réception, la sonde est régler sur une température élevé par la direction de l'hôtel et nous ne pouvons pas changer ce réglage. Le restaurant lié a l'hôtel (qui est du même groupe de franchisé) propose des parts ridicule si vous prenez la formule inclus dans la nuit étape. Après réclamation, on nous a avoué que c'était également la direction du groupe franchisé qui a demandé à ce que les parts soit réduites de moitié (en ne respectant pas la carte fournis par l'enseigne la boucherie, qui mentionne les grammage). En bref, un hotel 3 étoiles à plus de 300€ la nuit, ou tout est à l'économie. On dormira plus loin pour japan expo 2025, parce que la on est clairement sur du vol.

we booked this hotel to be close to Roissy Charles de Gaulles airport, we are used to booking ibises and we are never disappointed but this, it was a shame to stay in this hotel at the price paid and a service which is not up to par with this category of hotel. - first of all we had to pay 10€ for parking although it was advertised at 5€ on the site - the model of the corridor leading to our room was covered in dry vomit and had an unpleasant smell. - the room was OK even if the bathroom was poorly cleaned - the worst was the next morning at breakfast, it was a battlefield, we had breakfast at 7 a.m., there was nothing left , no table was cleared, no staff in the room, no more clean cups, we had to open the cupboards to finally find paper cups to drink our coffee, I have never seen that, no communication from no excuses from the staff, there were foreign customers taking photos, it was such a scandal, I did the same, the image of France did not score any points that day. I will never set foot in this hotel again which is very well located.

We stayed for a week during Maison et Objet in this hotel and we were overall very satisfied with the service offered by the hotel, while keeping in mind that of course it is a three-star hotel and therefore the Claims should not be too high.. Certainly some of the finishes in the rooms leave something to be desired, but the kindness, availability and professionalism of the entire team takes precedence. A big congratulations and a big thank you to the entire hotel team, it's a pleasure to find staff who are smiling, available, kind... and not complaining... Simple but effective breakfast, homemade applesauce and madeleines hot are remarkable.

hotel difficult to find, very isolated and very poorly organized in terms of catering. 45’ wait to get a table for dinner (alone). 25' to be served a drink forgotten by the waitress... served 20' after the dessert course served 20' later again... and to top it off, it's not possible to put the dinner bill on the room! in short, pathetic.