Ibis Styles Villeneuve-Sur-Lot

I had some kind of notion that Ibis equalled cheap , travellodge type accommodation. Turns out I was wrong. We booked in here after a long trying day , trying ( and failing ) to find an idyllic campsite on the banks of the Dordogne. First impressions were a bit weird. The hotel entrance was pretty much empty , furniture all stacked up and no one about . However , the delightful woman on reception could not have been more helpful or indeed , charming. We booked a double room for 90 euros ( £75 ) which included breakfast. Seemed a good deal . The room was immaculate. The sheets were crisp white and either very well ironed or indeed , brand new. We both had an excellent sleep. The bathroom was a wet room. Again, immaculate. A lovely hot shower , I even sat down ! Large white fluffy towels and lots of them. This has been a lovely surprise and we would definitely recommend if you , like us, are passing through and want a simple stopover. We are just about to go for breakfast. We are expecting something simple but may, yet again, be surprised !

Upon check in we were NOT ASKED for PASS SANITAIRE.At no point during stay did we have to présent it. At all times during our stay the bar, lounge were closed. Restaurant only open for breakfast. Staff member on duty and seemingly taking care of both reception and breakfast was surly. We found 5 dirt encrusted knives in the container for breakfast cutlery. When handed these, staff member snatched them without apology. No staff member on duty from 20.00h Friday evening till Saturday morning which we found unsettling should there be an emergency. Notice in elevator about there possibly being a lack of some weekend staff on day duty. Room usual size and condition but carpet could have done with a better vacuuming. We emailed to an address given on hotel website re our concerns. However, no reply. A very disappointing stay. Previously we had stayed at the delightful Ibis Styles in Vendres, and had not been expecting such a difference in quality.