Guest User
January 31, 2023
Hotel TO AVOID! Following an error by the hotel, a cleaning lady who took my personal towel when cleaning the room, an employee invited me to go look through the 500 dirty towels from the week to be able to recover it. The husband of this employee, being angry that I wanted to get my towel directly, told his wife to reimburse us for the night and to get out of the hotel after that he hit my husband then went to the kitchen to get a rolling pin to be able to hit him. We had the communications director who unfortunately informed us that it was not her own staff and that she is only responsible for her staff, she also informed us that these were fairly common situations. Following this we left the hotel, and we did not collect the towel (which will be sent to my home according to the manager). My husband ended up with huge bruises on his face and head the day before a wedding. I am extremely shocked by the situation. I was faced with an extremely violent man who hit my husband for no good reason in front of his little daughter. I have never posted a bad comment but it seemed important to inform you all of the situation, be careful. It's better to pay a little more and be safe than risk losing your life.
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