Hotels Near Maria Statue in Vienna

Met the expectation - shower in the room was a new experience... The water pressure was ok, but temperature had its own mind. Toilet was separet, but not that private as the door was thin and did not reach to the floor. Subway station is nearby, all other public transportation not too far either - walking is a valid option as well. Hotel breakfast was ok.

The location is excellent, very close to the train station, and it is very convenient to go anywhere. Salzburg is not big, and almost all transportation stations depart from the train station. There is a shopping mall opposite, with Subway and Billa supermarket. The hotel has floor-to-ceiling windows and a good view. It is also a high-rise building in Salzburg. It is not far to walk to the old town, and you can basically get there by foot. The staff will also greet you warmly. The hotel can buy Salzburg Card, which is very convenient. The only drawback is that there is dust on the desk lamp, everything else is good.

Absolutely amazing, good location, complete facilities, large room. The lobby bar downstairs is very suitable for watching the game, and the transportation is very convenient. I must choose this hotel again next time I go to Vienna.

Our stay was amazing—the room was fantastic with ample space and top-notch amenities. The hotel's buffet breakfast was a delightful experience, and the staff were genuinely kind. It's worth every penny, and I highly recommend it. Can't wait to come back!

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Checked in late to our “Superior Room” during our visit to Vienna. The room was clean and cozy just as you would expect at a Mercure hotel. But that’s where the good things ended. The next morning at about 9.30am we heard knocking on the door and it started opening. We panicked and I quickly held it preventing it from opening any further. After a couple of mins, we opened the door ourselves to check who on earth it was. Turned out it was the cleaning lady from the housekeeping staff. She even had the gall to ask us at what time were we leaving, that too at 9.30!! We informed the lady at the reception and she was apologetic but would not take any “concrete” action. That is not all, there was no dental kit in the room. We called up the reception and the lady let us know that they were out of dental kits! How do you claim to be a 4* hotel with such a lacklustre service and poor hospitality? Either way, I know that I am not going back to this hotel and would caution others too. 4/10 for me.

Good enough Hotel for a small break, hotel was located not far from city centre , local transport also available outside the hotel, good 45-60 minute walk to the town centre. Bit disappointed about breakfast service as lack of staff at the breakfast area, every morning we had to ask for things to be topped up as 1 person couldn’t do everything, felt sorry for the guy, hope things will improve . Good overall experience.

This has been my go-to hotel in Vienna for more than 10 years. It is a decent 4-star choice especially if you look for a peaceful stay in lovely green environment, a stunning view to the city, pleasing, classic architecture and opulent interior. The rooms are nice and spacious but nothing seems to have changed since my first visit, consequently the furnishing seems to be a bit aged and worn-out. The door of the bathroom is made of ground glass and you can see directly to the toilet from the anteroom. The hotel should definitely reconsider this choice. The sleeping quality could not be better. The beds are super comfy and the walls are so thick that you'll sleep like a baby even if a hyperactive kindergarten stays next door. I have a good general impression of the service, but the housekeeping did not excel this time. The breakfast is ok, the a-la-carte selection and quality is quite basic, but again, the environment is worth the price. You can enjoy your meal on the terrace, a cute winter garden or a luxurious ballroom with a breathtaking view to the city. You can get to the city center and the main sights in about half an hour by bus, it runs frequently (in every 10-15 minutes) and stops right in front of the hotel.

We ordered a family room, the description indicated a hotel room, but it turned out to be just a hostel. We expected better service, we were very surprised that slippers were not provided. There was no kettle or even glasses in the room.

The service staff and location was great. However, a kettle and a fridge in the room would have been more convenient for a six-day stay. The room was sp**** and there were no chairs, cups or glasses in the room.