Guest User
June 10, 2024
Ctrip changed the price difference by 200 RMB within 6 hours. Originally, we could stay in a room near the sea for more than 1,100 RMB, but Ctrip could only stay in the lowest-level economy room of the hotel, which was on the first floor and could not open the window. They were unwilling to coordinate to pay the price difference to upgrade the room type, and asked us to pay 30 Euros to upgrade the room type. In fact, foreigners only need to spend 15 Euros to upgrade the room type. The place where we stayed was opposite the utility room. After hearing about it, the hotel manager was willing to upgrade the room type for us for free the next day, but unfortunately we only stayed for one night, and after I communicated with the hotel, I found that I paid more than 1,100 RMB, but Ctrip actually only paid about 900 RMB to the merchant. May I ask, where did the money I paid go! Ctrip, please explain!
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