Caribe Hotel Ponce

It was clean and the people who works there was so nice. Will go there again if I go to Ponce again.

Business

The rooms were outdated. I had 2 rooms. The rooms were musty. Rug really dirty. There was a coffee maker in the rooms but coffee was not included. You had to purchase for $1. Even in the cheapest motel coffee is included. Why have a coffee maker in room if they don’t supply the coffee. In my room it was total of 3 people and they only provided 2 towels. I had to request more every day. My sister had a separate room as well and her bathrooms toilet got clogged up and she called the front desk and you know what they told her unfortunately they had gave the plunger to another room and due to it being late they couldn’t call the customer to bring it back. They told her that they can send someone to her room at 6am to fix it. My sister had her 2 children under 10 in the room. She actually unclogged it herself. I don’t recommend this place at all. I was there for 5 days. I will not stay here again.

I had stayed here before a few years back, but disappointed now that I came back. The place is listed with ammenities like a restaurant and a bar-lounge. However the restaurant is only for breakfast. I arrive at the porperty at 8 Pm after a long day, just to find out there were no dining on-site, and no bar. Also was shocked when I went to my room and the AC was on at 63 degrees F. When i approach the AC, it has a sign asking not the increase the temperature above 68 degress. Way too cold for me to sleep, or be in a room at. Not to mention the energy cost and waste. Guess it is not for me.

Out of 4 hotels during our 1 week PR tour, I was only worried for this one if I made a right choice. It is dislocated out of the city limits and it had very few reviews, but whatever the case I thought it couldn't be that bad for 1 night. Now, after we stayed here I can strongly recommend it, but only if you have a car. I simply didn't want to pay 300+ $ per night for Hilton which was on the beach, but a useless one, what we witnessed when we visited the next door La Guancha boardwalk. Another hotel, Holiday Inn (around 180 $) we eliminated because of the pool renovation, so we made our booking here. It was the cheapest option with both, pool and breakfast included at a very good price of 120 $ a night. Hotel is located close to the airport, in nothing to see and do suburb, around 10-15 min drive from Ponce center. Huge and secured with a ramp parking lot - free. Kind and quick check in upon arriving. Hotel has only two floors, no elevator, so the only issue was taking the luggage up by stairs. Room was spacious - a standard two queens room I stayed many times, like in Hampton Inn or Holiday Inn. Fair size pool with sunbeds around. Breakfast was included - classic American one. Don't expect any luxury, but very good and functional basics at a very reasonable price.

This hotel is absolutely stunning. The staff are extremely friendly including Christian supervisor of the lobby staff he went out of his way to help with information of the hotel and shopping areas. Also adonis from the entertainment team was so lovely. Kelvin the entertainment leader was lovely too overall an amazing team a credit to this hotel would definitely recommend this place its do beautiful clean and the views are breathtaking. Loved waking up to the sound of the peacocks and the ocean sounds. Overall love this hotel would definitely come back

Everything was good, until I lost an item and when I called to get it back, it magically disappeared. Therefore I will not stay here again. They do not respect customers property. It the first time something like this happens to me a hotel. It’s sad.