Hotels Near Main Street in Vancouver

The location was good, not core Downtown. Staff was pleasant. Easy check in and check out. Room was clean, with enough towels and toiletries. Fridge was empty, no complimentary water - I later realised this is a Vancouver thing. There is a restaurant by the lobby, where you'll get a 10% discount only if you show your key and you are eating in. The ambience was good, lovely staff especially YuHi. The food was amazing, never had mashed potatoes that much before 😂.

This hotel could be so much better, especially for the price. On the positive side, the staff, including the concierge, Lisa, and the whole crew on the G floor are outstanding - the most friendly and helpful people. My suite was comfortable and quiet. The king size bed was firm. The air conditioner works well. The bathroom is big. The hotel location is good, near museums and Yaletown, with restaurants and boutiques nearby. The gym and the pool area are also good and, not many hotels in the city have an outdoor pool. The negatives are the extreme neglect regarding renovation and cleaning. For example, with COVID still an issue, after I checked in and stayed the first night in the hotel, I found an empty bottle of water behind the sofa and an used and dirty shirt near the bed. I did not noticed it immediately, because I arrived at 2 am and went straight to bed. To get my room cleaned daily was an ordeal. The hotel apologizes for being understaffed, but the prices were high, around CAD $5.500 for a week’s stay. If you cannot deliver the service, you should not be charging for it, The carpets and the curtains look old, dirty and shabby in the room and common areas. But by far the worse things about the Hilton Vancouver are the elevators. It is not unusual to wait 15 minutes, I am not exaggerating, to go from your floor to the lobby. I understand there is a shortage of workers in Vancouver, but some of the disappointing features of the Hilton could, in my opinion, be addressed by management that cares and is committed to providing guests with what they deserve based on their rates.

My stay at this hotel was incredibly pleasant! From the cozy rooms with a great view to the friendly staff, everything was just great. The location of the hotel is also impressive - it is convenient to all the attractions and restaurants in the city. I felt right at home and can't wait to come back here again!

The hotel is located in the city center, very close to the Cruise terminal, and close to public transportation and subway stations. The train takes more than 20 minutes to reach the airport. Shopping and dining are convenient. The hotel staff is warm and thoughtful, the room is spacious and comfortable, and the bedding is comfortable. Highly recommended!

Hotel location is super perfect which nearby the centre point of Vancouver, many restaurants surround hotel especially Korean food, and we stay in penthouse floor which can look at the north side of Vancouver and hills. By the way no special facilities and service here and some of furnitures in room are getting old and not plenty clean although they charge me cleaning fee before check-in

i enjoyed the hotel resort..Conveniently located in Richmond...Easily accessible to everything. Preferable to have a car. Sky train was avail , but we had our own vehicle. Resort fees includes the parking which is good compared to other hotels nearby that charges $50/night for parking. I definitely would recommend to stay here. Room sizes are large, good entertainment.

Awesome B&B! The boss is super nice. We couldn't find a place to store our luggage two days before check-in, and the boss immediately agreed to store it for us. It really helped us a lot~ The room is very new, very clean and warm. The living room is fully equipped with chocolates and drinks. There are also maps and cute guestbooks that we tourists can use~~ The location is also very convenient. There is a bus stop at the main entrance. There are various supermarkets within walking distance. It is less than ten minutes drive from the airport and outlets. 👍 Overall, it is highly recommended~ Come again next time!

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

Our stay started off really well. Front desk staff were very friendly and let us check in early. I went to have a shower before going to the concert we were in town for and found that the tub drain was plugged and the tub not draining. I had received a txt earlier ask how the room use and to text if we need anything. So I text that the tub was are draining. I did not get a response and left the room to go out. We thought we would come back the drain being unplugged but instead came back to nothing done. We went to the front desk to ask for a plunger to try and fix ourselves as it had been 7 hours and still no response. We tried to plug the drain but it did not help. When we returned the plunger the front desk person offered us another room but being in out pj’s and it after midnight we stayed in the room. They said maintenance would be back at 7am. We went to check out at 11, still no response to txt and no maintenance person to fix tub. The desk person apologized and offered us breakfast vouchers for the restaurant. We went to the restaurant but they would only give us bacon or sausage and eggs. Being vegan and vegetarian that was not going to work. The restaurant said they could not offer anything else. We went back to the front desk and the manager wouldn’t allow the front desk person to do anything else for unless we wanted McDonald’s. Looking forward to getting home tonight to shower.

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