Sonder at Revival

this is a horrible establishment, they claim that they are more than a hotel and function as a second home, but the hoops that need to be jumped through to reserve a few days is onerous to say the least, I cancelled my reservation since they require a digital Canadian ID before booking

Large comfortable room with kitchenette and outside seating area Clean and well equipped, but cleaning during your stay has to be arranged and paid extra The system is done by app, so while there are friendly cleaners around, there is no visible management. But we got a very quick and helpful response to a problem. We liked it very much, and it was in an excellent location - walking distance to Stanley Park or downtown. Lots of shops and restaurants nearby.

Absolutely loved our apartment! Spacious room with all that you need. Massive comfy bed, well equipped kitchen, power shower, huge smart TV, not to mention great location! So close to Stanley Park, Granville public market, Coal Harbor all walkable and a fab Safeway supermarket really close. If we were ever to come to Vancouver again, we'd definitely stay.

My family booked 2 rooms and the AC was not working in either room during our entire stay. Temp in both rooms was 85 degrees F during the day!! There was no one on sight to address the issue (there is no staff in the building) and they did not send anyone to troubleshoot the issue for 4 days. Although they told us we could check out and be refunded, they refused to refund us for parking ($120) and our first night's stay even though we called 30 minutes after checking in. Additionally, the bath tub in one room was broken. Again, no one came to fix it during our entire stay. We asked to move rooms, but they claimed nothing was available. Despite being told that we would be significantly compensated if we stayed, we were not. It has been a nightmare to get in touch with anyone despite their claim that they are available 24/7. I have called several times and put in 4 requests to speak to a manager. No one has ever called me back. I do not recommend staying here. It was and continues to be a terrible experience.

We had a great experience staying at Sonder Revival. Everything looked very new and the room was squeeky clean (including the bathroom). It felt like a nice upgrade from a typical hotel room as it was very spacious and had a kitchen stocked cup, dishes, silverware, and cleaning supplies. The wall of windows was great during the day for natural light (but we closed the blinds at dusk for privacy). Our 3rd floor room faced the courtyard, which they did a good job with greenery, but no view otherwise. The location in the West End is incredible: 1) Denman Street has an unbelievably diverse choice of restaurants, 2) English Bars Beach is a stones throw and lovely (amazing views, sunset, & people watching, 3) and very close to Stanley Park as well. We would definitely stay here again!

This was an unusual stay to review. On one hand it was large, comfortable and convenient. Huge fridge and loved the small kitchen set up. Bed big and super comfortable and great location. Then there was some weird things like cheap blinds that let the light in… Black bath and shower taps that you had to work out which way was hot or cold… No information where to get more towels, toilet paper, tissues etc (took a couple of days to work it out). I’d suggest an information book inside the room would have been handy for the older travelers. However, all in all we enjoyed our stay here and very handy having a supermarket and great coffee just near the hotel a huge bonus!

The stay was great, the fire alarm went off in the evening but was sorted out within 10 minutes. Liked the accessibility and the location is excellent, parking is in the same building which was great. Appreciate the ease of checking in/out, will come back.

First time we stayed at a Sonder property. Was a great experience, we will definitely be back. The app is easy to use, contactless check in was seamless and the location was very easy to navigate and close to all Vancouver amenities. The Breka bakery is close by and worth the walk. Highly recommend the Cactus Club looking over the bay, great dining experience.