Quality Inn Near Six Flags Discovery Kingdom-Napa Valley

Perfect place to stay

Dirty! We picked this hotel because of its close location to Six Flags. The hotel is old, which is fine with us, but it was very dirty. Soiled lamps, stained phone, large dead bug, peeling wallpaper, dust, crust on the refrigerator handle. I could go on. Staff was friendly, but needless to say we will not stay here again.

Signs all around “No smoking”. But whole place smell of ****. Can smell skunk in hallway. Entered our room, tested safe/privacy door latch…useless it didn’t even stop the door. Someone with the master key holder can just walk in. No closet to hang clothes/garment bag, but there was a 3 ft high bar inside the bathroom… really? Hardwood floor, not carpet. My first time. TV channels were all zoomed-in, couldn’t watch full screen. No safes to lock important personal belongings. The good: Reasonable size refrigerator. Quiet AC. All lights worked. Nice office chair. Decent bathroom.

Great hotel, especially for the price. Staff was very friendly, rooms were clean, bed comfortable. Breakfast was a little lacking, maybe because it's off season? Pictures show toasters, bread, bagels. We had none of those. No fruit either. We settled for waffles and yogurt. There was cereal too.

This quality Inn has a great location, great price, helpful staff, fluffy pillows. Below par breakfast with no pastries or bananas, poor coffee. mattress was too soft. The shower faucet is very confusing to use. Had to call maintenance. They came and fixed it super fast.

Great place to stay. Everything was nice and clean, and the staff was extremely helpful. Easy access to Six Flags, and a lot of restaurant choices in the area. I would Definitely recommend this as a place to stay. Pool area was also very nice and well kept.

The room was clean and comfortable. Air conditioning blew nice cold air. It felt great coming in from the heat. My wife enjoyed the complimentary breakfast. The staff were friendly and housekeeping was accommodating. The parking lot is well lit and there are plenty of food and shopping centers near this hotel. The freeway is nearby to head in various directions. We definitely recommend Quality Inn as an affordable destination.

I had a highly disappointing experience at this hotel due to the extremely poor customer service. When I checked into my room, it reeked of cigarette smoke despite the hotel’s non-smoking policy. I went to the front desk and spoke with Brenda, explaining the issue and requesting a room change. Brenda initially refused to change my room, citing hotel policy and claiming she couldn’t make changes in the system. This seemed absurd and completely unhelpful. Her attitude was dismissive and unprofessional, and she showed no willingness to assist. What made the situation even more frustrating was her reasoning. According to Brenda, "as per hotel policy, she couldn’t change my room because I had used the face towel to wipe my hands in the previous room, which now needed cleaning". This excuse was unreasonable and irrelevant to my request for a non-smoking room. After putting up a fight and insisting on a room change, Brenda finally relented and changed my room. However, the entire experience left a very negative impression. A hotel should prioritize the comfort and satisfaction of its guests, and this encounter fell far short of that standard. I do not recommend staying here unless you’re prepared to deal with unaccommodating staff and poor customer service.