Mayan Majesty Boutique Hotel

We loved, loved, loved this place! Want a homey type feel? This is the place. It is a very chic boutique hotel. Super cute with the sweetest staff. We escaped our large resort in Akumal to come here for 24 hours. Hopped on an extraordinarily expensive taxi to Tulum and then took the ADO all the way. Bus station is a few blocks from the hotel. The rooms are very well done, spacious, nice bathroom with hot water for showers. Great A/C and it took no time for the fridge to cool down for usage. It was super quiet and we had an amazing sleep. The customer service was spot on. They called for cabs or restaurant reservations on our behalf. The pool is cold, which is what you want when it's hot outside. We didn't try the bubble pool. The location is okay, but you will have to walk to get to the main area's of interest in Valladolid. We felt safe walking around the city, even at night and the staff told us it was safe to do so as well. If only this was by the beach, ha ha. Things to improve: have labels on the toiletries in the beautiful shower area and maybe a shower cap. Other than that, it was perfect! Wish we could get a flight straight to Valladolid, we would come back over and over.

We had such a great experience here. The staff are VERY friendly and kind. We had a lot of nice chats with the young man who worked in the afternoon at the front desk (forgot to get his name unfortunately!) Both him and another staff provided recommendations to restaurants and activities. They also arranged a taxi to take us around which was very helpful. The hotel room was clean and quite big. AC worked great which was necessary in the 40 degree heat. The pool was essential and we used it multiple times a day. Breakfast included just two complimentary choices that you selected the night before but they were good and they also had additional items if you wanted to pay extra. It’s a very small hotel so it was quiet and comfortable. It seems they are adding on as there was construction going on. The hotel is on the end of a dead end street, it’s not the most appealing area to the eyes but safety was no issue at all. Would stay here again!

We were not expecting the neighborhood to look as it did .... Not realy inviting. But once inside the place is very nice. Only breakfast service, no bar or restaurant. A supermarket at 100m where you can buy all you need for a drink at the pool or on the terrace. Wifi was down during our stay. A pitty. Very friendly staff!

This is a lovely little 6, soon to to be 8, room boutique hotel with a pool and large jacuzzi tub, very large king size suites. The concierge, housekeeping, and breakfast service is absolutely fantastic (esp. Janet and Javier). They gave us great suggestions on where to go and when and saved us a lot of hassle, steered us away from tourist traps, and informed us about amazing local offerings. Very reasonably priced especially for what you get at Mayan Majesty. ⭐️⭐️⭐️⭐️⭐️.