Hotel Colón Plaza

We booked a twin room here overnight, having had a nice stay here before. Check in was fine and after being allocated our room, I asked about receiving the complimentary beverage which comes with the booking, having had two small beers on our last visit . The receptionist was not very accommodating and said it is only water in your room. ( this turned out to be “ pay for “ in the mini bar). Rather than cause an argument over a few euros drink, I dropped the matter and let ******* know on the questionnaire they had sent. The room was fine and clean, note ; no tea/coffee making facilities. On returning to the hotel after going out for dinner we went into the bar to watch the football and naturally have a few drinks. Around 2130 we noticed the staff were laying up for breakfast and were banging things on the tables and clearly did not want us in there. This became even more so, around 15 minutes later when we were told they were closing the bar and we had to leave. We were told we could watch the football in our room !! This was 2145 in the evening. I was disgusted, what a disgraceful way to treat paying guests . Apart from that , the hotel was actually advertising outside for people to come into the bar and watch the sport. The next morning we had breakfast which was fine , the waitress there was probably the only really decent and accommodating member of staff at this hotel. On checking out, I gave the hotel a final chance to redeem themselves and asked the female receptionist about the two complimentary drinks we should have had, but she was just not interested. We left, unlikely to return.

This hotel is located in the middle of everything in Valladolid. I don't speak Spanish and the staff at the desk was able to clearly explain where the parking garage across street was and the breakfast was top notch every morning. Room was small but in great condition. AC worked well.