Hotels Near Platja de la Creu in Valencia

Durante un año he estado en este hotel todos los meses, con alguna excepción. Cuando mi agencia solicita un cambio de agenda de un mes a otro, por motivos de salud, la respuesta es tajante: la tarifa es no reembolsable (no se pide esto, sino que se cambie la fecha) y la cancelación es con el 100% del pago (no se trata de cancelar) Finalizada la última reserva dejo por escrito que me voy del hotel. En 2024, en lugar de 2 noches al mes serán 4, y en lugar de 1 persona, viajamos 3. El no cambiar esas fechas, y cobrar ”por normas absurdas” dos noches más, van a perder más de 90 en este año próximo... Y otras tantas, pues la agencia, se abstendrá de usar este hotel para sus clientes. Respuesta del Hotel: llamada para ”explicar sus normas y culpabilizar a la agencia y a mi misma de la situación”. Bravo por sus normas, Bravo por su atención al Cliente, Bravo por ser un gran ejemplo de cómo se hace una nefasta Atención al Cliente. por cierto: La foto que acompaña el hotel en Tripadvisor debe ser un error. Esa habitación, si existe en el hotel, no es la que tú vas a disfrutar como cliente.

It is very convenient to get out of the train station by bus. When I arrived at the door, I went wrong. 😣 4 stars on the left side of the hotel are this hotel, and 3 stars on the right are another hotel. It is very convenient to eat and drink around, and it is also very close to the shopping mall. There is Carrefour. It is very convenient to go to the beach or the city center bus. It is recommended to buy a bus card in the subway (10 times 5 euros, English, can understand the operation is simple). The front desk service is very good, our room is not noisy next to the elevator, the room is clean and tidy, the bed and pillows are comfortable, there is a bed to ventilate first, and the central air conditioner is not noisy. Small refrigerators are charged! The average price is 4 euros super expensive, take a few steps to the supermarket, or go downstairs to the bar.

Our flight landed at 0035am, so we needed to get a taxi from the Airport to the hotel, which took about 25-30 minutes and cost €33. We hailed a taxi outside the hotel at 8am to get from the Hotel to the Airport at the end of the trip, but it only cost €21. Check in was very easy. The room was of a very good standard, with a great bathroom, comfy bed, plenty of wardrobe space and a decent tv. There was a minibar fridge. Whilst we didn’t consume anything, we used the fridge to refrigerator food items such as cheese and salami. There is a German chain supermarket beginning with ‘L’ 10 minutes walk away and a supermarket in the nearby shopping centre which is in the direction of the ‘Ciudad de las Artes y las Ciencias’. The location of the hotel is excellent, with a brilliant bus 19 service: The bus stop literally outside the hotel is called Menorca Franca, and goes to the city centre and takes about 15 minutes. Their is a stop outside the main train station ‘Estació del Nord’ in the city centre but just to the left a bit (left if you are looking out from the station) where the bus to go back from the city centre to the hotel starts (they usually have their hazard lights on indicating they are at the starting stop). The bus stop opposite the hotel on the other side of the road is called Menorca Balears and takes you to the beach. A bus back to the hotel from the beach area can be found on street ‘Carrer De La Reina’. Just remember if you walk outside the hotel past the hotel reception - the bus right goes to the city centre, the bus left goes to the beach. All bus single tickets cost €1.50 and drivers gave me change from €5 notes. Tips for eating: there is a brilliant pizza restaurant near the hotel ‘Regina Di Napoli’. There is also a very good restaurant that offered a set menu starter + paella + small desert + beer or soft drink for €16.50 ‘El Generalife’ on Carrer De Navellos’. Would stay at this hotel again.

The hotel has a great location. Within 15 minutes of walk you’re in the beautiful city centre of Valencia. All the other places to see are within 15 minutes by bike or even less with electric scooter. The area Russafa is filled with many good places to eat. The hotel staff is very friendly and help you with everything you need. Breakfast was good, restaurant staff also works hard to keep everything maintained. The rooms are very nice, AC works good, clean up every day by very friendly ladies. Overall a very good experience and would definitely recommend this hotel to others.

Hmmm such a strange hotel because on one side you have lovely big rooms, nice big open reception, the hotel is in great location But on the other hand Most (not all) of The reception staff do not seem happy so when you ask them for something you feel like a burden. We couldnt check in until 4pm so at 4pm the reception is full of people queuing, I emailed ahead to ask for early check in - there was no way that not one room was available. I didnt even get a reply. I then left some clothes in the spa changing rooms by accident & the next day realised & the reception staff had 0 interest in helping me find them. ‘We dont have them’ is all I got. We booked the hotel because it had a rooftop pool but then there was a roof over the top ‘because they were expecting rain’ when it was a gloriously sunny day. Fortunately someone else complained & they took the roof off. The rooftop bar wasnt open either. Room service isnt 24 hours (not the end of the world)

The room was clean and soundproofed. The design style is a style I like very much. Photos are especially made. Maybe the Christmas season, the price is really a bit high. Breakfast is not bad, hot food can be ordered. 19 euros a person. The young lady at the front desk was very good in English, and patiently explained the city map and surrounding attractions to me. Also gave a discount card for the British Palace Mall. The kettle is not very clean, and then the next day, I will not add anything to the water.

It was in the perfect location, and all the staff was so kind and professional. The breakfast was good, and I enjoyed every day. I'll definitely come back to this hotel when I visit Valencia.

The great experience started at the time we stepped in through the door; We had an early flight so we have to wait our room some time. During that, hotel offered some Cava and other refreshments. Same great treatment continued the rest of our one week visit. The staff is absolutely pro and the Hotel is one of the best we have visited, very clean and quiet and the breakfast is best in town. Location is very good, and if you needed a taxi, the guys in the lobby were handling it over. Very strong recommendation.

This is a small hotel about 15 minute stroll from the centre and a 10 minute walk to the airport metro station. The room was a lot smaller than the pictures show, a tight squeeze when the sofa bed is pulled out and the pillows are lumpy but it was clean, has a good shower and the air-con is silent. The continental breakfast is good and the staff are helpful and friendly. The minibar and snacks provided on the first day are included in the room price but there was only 2 small bottles of sparkling water with 2 cans of beer and 2 soft drinks, no bottled drinking water was provided so we had to go to a shop for that. Overall it’s a nice hotel, I’m not sure of the average room prices in Valencia but for 2 adults and a 14yr old €400/night seems excessive, we assumed that by reserving a junior suite might have provided more space but that could be the standard in this beautiful Spanish city.

I have read a lot of bad reviews, but this is our experience: -Hotel staff: 100/100 great attention! Very pleasant, they resolve anything (we were without a loader and we were charged the phone). The hotel is very comfortable and very comfortable. -Cleaning: everything was in perfect condition and cleaning was unpolluted. The beds were quite comfortable. Soft coats and cotton fit. Haves pool and padel track. Unquestionably an experience we will repeat