Guest User
February 2, 2023
Absolutely horrific experience. We booked two nights here to be able to use the room from the early morning to sleep and relax after an overnight bus ride, and we informed the hotel a few weeks before about this. After arriving at 7 in the morning with all our luggage we were rudely informed that room had been given to someone else and we could start using it late in the afternoon (for one night). No prior communication about that, not a message/email, not even an apology. We quickly found another, much better option and were told that this happens at hotel Jerian all the time. Reading Google reviews proves that... Save yourself some time and avoid this place.