Azumaen
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Unzen

Azumaen

No.8 of 4-star Select Hotels in Nagasaki Prefecture
Obamacho Unzen 181, Unzen City, Nagasaki Prefecture 854-0621, Japan
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With a stay at Unzen Azumaen in Unzen, you'll be a 5-minute walk from Unzen Toy Museum and 7 minutes by foot from Oshidori Pond. This spa ryokan is 0.4 mi (0.7 km) from Unzen Jigoku Hell and 0.7 mi (1.1 km) from Vidoro Museum.Show More
We Price Match
hotel overview picture
Highlights
Superb views
Free parking
Delicious breakfast
Lots to do
Amenities
Private parkingFree
Hot springs
Sauna
24-hour front desk
Luggage storage
Cafe
All Amenities
Property Description
With a stay at Unzen Azumaen in Unzen, you'll be a 5-minute walk from Unzen Toy Museum and 7 minutes by foot from Oshidori Pond. This spa ryokan is 0.4 mi (0.7 km) from Unzen Jigoku Hell and 0.7 mi (1.1 km) from Vidoro Museum.
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4.1/5
Very Good
The room was clean and tidy, the service was warm and thoughtful, it was a good travel experience.
All 40 Reviews
Surroundings
Airport: Amakusa Airport
(48.4 km)
Airport: Nagasaki Airport
(54.3 km)
Train: Shimabaragaiko Station
(19.0 km)
Train: Isahayahigashikoko-Mae Station
(19.6 km)
Landmarks: Yunosato Public Spa
(320m)
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Rooms

Guest Reviews

Services & Amenities

Policies

WAKAKUSA-Japanese Western Style Room With Semi-open-air Bath
5

WAKAKUSA-Japanese Western Style Room With Semi-open-air Bath

2 Single bed or 2 Single bed and 7 Floor bedding
132m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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AZUMA-Japanese style room with semi-open-air bath
2

AZUMA-Japanese style room with semi-open-air bath

13 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Japanese Style Room With 1 Bed
2

Japanese Style Room With 1 Bed

1 Single bed and 5 Floor bedding
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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SUBARU-Japanese Western style room with semi-open-air bath
3

SUBARU-Japanese Western style room with semi-open-air bath

2 Small double beds or 2 Small double beds and 3 Floor bedding or 2 Small double beds and 6 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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Special Japanese Western Style Room
1

Special Japanese Western Style Room

2 Single bed or 2 Single bed and 7 Floor bedding
132m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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RIYU-Japanese Western Style Room With Open-air Bath
6

RIYU-Japanese Western Style Room With Open-air Bath

2 Single bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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SUISYOKU-Western Style Room With Open-air Bath
1

SUISYOKU-Western Style Room With Open-air Bath

4 Single bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Japanese Western Style Room
1

Japanese Western Style Room

2 Single bed or 2 Single bed and 4 Floor bedding
99m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Standard Japanese Style Room
4

Standard Japanese Style Room

6 Floor bedding
66m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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KOURYOKU-Western Style Room With Semi-open-air Bath
3

KOURYOKU-Western Style Room With Semi-open-air Bath

2 Single bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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SUIEN-Japanese Western Style Room With Semi-open-air Bath
5

SUIEN-Japanese Western Style Room With Semi-open-air Bath

2 Single bed or 2 Single bed and 4 Floor bedding
99m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
Check Availability
MATSURIKA-Japanese Western Style Room With Open-air Bath
3

MATSURIKA-Japanese Western Style Room With Open-air Bath

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
TV
Toothbrushes
Room Details
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Guest Reviews

4.1/5
Very Good
40 reviews
Verified Reviews
  • Cleanliness4.3
  • Amenities4.1
  • Location4.1
  • Service4.2
Average for similar properties in Unzen
Most Mentioned
AI Summary
The accommodation impresses guests with its clean, spacious rooms and serene location near a golf course and a beautiful pond. It also boasts affordable pricing, excellent service, and highly recommended breakfast.
N‍a‍n‍a‍m‍i‍n‍7‍7‍3
February 14, 2025
This hotel exceeded my expectations. The food was exceptional, with a variety of dishes that were both tasty and beautifully presented. The private hot spring in the room was a highlight of my stay. It was incredibly relaxing and added a luxurious touch to the experience. The staff were professional and always willing to assist with any requests.
V‍e‍n‍u‍s‍ ‍C‍h‍e‍n
February 2, 2025
The quality of dinner and breakfast is very good, the service is very good, the environment and the scenery are really very good, it is a very worthwhile room, I will definitely stay here again next time for dinner and hot spring bathing
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 22, 2025
The room was clean and tidy, the service was warm and thoughtful, it was a good travel experience.
Original TextTranslation provided by Google
L‍i‍r‍o‍n‍g
December 30, 2024
酒店服務👍環境幽靜,榻榻米超級舒服👍
Translate
W‍a‍n‍g‍j‍i‍n‍g‍s‍a‍n‍s‍h‍a‍o
December 18, 2024
I don't want to give a cent. The hygiene is poor, there are cockroaches in the yukata, they discriminate against Chinese people, and the dinner has three fewer dishes than Japanese guests. After checking in, we were going to take a hot spring bath. My husband shouted that there were cockroaches after putting on the yukata. After taking off the yukata, we found a big dead cockroach stuck inside the yukata. We felt disgusted and immediately called the waiter to come up. The waiter called again after seeing the cockroach and asked us to change to a room at the end of the corridor. We don't like staying in the last room of the corridor, and it's very inconvenient that the room is farthest from the elevator. The air conditioner in the room has a bad smell from time to time, which makes us have to worry about the hygiene of the room, and we are worried that cockroaches or rats will appear again. I didn't sleep well all night. Regarding the cockroaches, no other service staff came to apologize. We booked a one-night stay with breakfast and dinner. When we went to the restaurant for dinner, we were given an English menu with very simple dishes. This is the least and simplest dinner I have had in more than 20 Japanese hot spring hotels. Later, we found that the dishes served by Japanese guests at other tables were different from ours, and there were more dishes than us. Because I had seen Chinese guests comment on Ctrip that the hotel only provides English menus and no Japanese menus, I went to take pictures of the Japanese menus and found that the Japanese menus for Japanese guests were different from our English menus (attached with photos of the dishes served to the Japanese and the Japanese and English menus). That night, I went to the official website to check that the lowest price for one night and two meals was indeed a package with a check-in time of 4 pm and a check-out time of 9 am, but the dinner of this package was the same as the other packages, the most basic. The dinner pictures shown on the official website had a few more dishes than ours, and were the same as the ones we saw for Japanese guests (attached with official website pictures). When booking at that time, there was only one price including breakfast and dinner on the Ctrip booking page, and there was no dinner package to choose from. It was obvious that the East Garden Hotel discriminated against Chinese guests and arbitrarily reduced the number of dishes for dinner. Recalling the cockroach incident, such a large dead cockroach was stuck in the yukata. How could a dead cockroach get into the yukata? Did someone discriminate against Chinese guests and put it in the room where Chinese guests stayed? yi In addition, we arrived at Dongyuan Hotel at around 2pm and wanted to store our luggage at the hotel before going to the attractions in Yunxian Hot Spring Town. The hotel's automatic door was closed and it said that check-in would start at 3pm today. We entered through the small glass door next to the door. The lobby lights were off. After a while, a middle-aged female service staff wearing glasses came out with an unhappy face. We said we just wanted to store our luggage first. She asked us for our passports to go to the front desk. After a while, she came over and said that we could only check in at 4pm because we were going to the hot spring town. It didn't matter whether we checked in at 3 or 4pm, but her attitude made us very uncomfortable. Because other hotels allow guests to rest in the lobby even before the check-in time, but they obviously drove us out of the hotel, which was very rude.
Original TextTranslation provided by Google
J‍i‍a‍n‍g‍l‍u‍l‍u
October 18, 2024
Hygiene: very clean Facilities: The entire hotel is very hot. The air conditioner is central air-conditioning. It is also very hot when turned on to the lowest setting. There wasn't even a fan in the area where I took a shower and put on my clothes after soaking in the hot springs, so I was sweating again after getting dressed. The dining area is so stuffy that eating a meal feels like a sauna. Service: The front desk service is good, but the check-out time is very early, so please book with caution. Hot spring hotel restaurants in Japan don’t even have Japanese menus. I asked the waiter if they had Japanese menus, and they said they were all in English. With the level of English that Japanese people have, can they understand it?
Original TextTranslation provided by Google
M‍e‍i‍ ‍L‍i‍n
August 28, 2024
It's a traditional Japanese hotel. Although the facilities are old, the service is very good. Dinner and breakfast are acceptable.
Original TextTranslation provided by Google
W‍i‍n‍n‍i‍e
August 21, 2024
The hotel waiter was kind, we had two meals in one place, the taste was excellent. The surroundings are quiet and elegant
Original TextTranslation provided by Google

Services & Amenities

Hot springs
Restaurant
Restaurant
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Activities
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds cannot be added. Please contact the hotel for details about cot policies.

Breakfast
TypeJapanese
StyleBoxed/packaged food
Opening hours[Mon - Sun] 07:30-09:30 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What are the check-in and check-out times at Azumaen?

Check-in at Azumaen is 15:00-18:00, and the check-out time is until 10:00.

Is there a pool at Azumaen?

No, Azumaen doesn't have a pool.

Is Azumaen pet friendly?

No, pets are not allowed at Azumaen.

Does Azumaen serve breakfast?

Yes, Azumaen serves highly-rated breakfast. Breakfast option(s): Japanese.

How much does it cost to stay at Azumaen?

Prices at Azumaen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Azumaen?

The closest airport is Amakusa Airport, and it is about 1 hour 51 mins from hotel by car (48.4 km).

What is Azumaen cancellation policy ?

Typically, cancellations of Azumaen can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Nearest AirportAmakusa Airport
Distance to Airport48.44KM
Nearest Train StationShimabaragaiko Station
Distance to Train Station18.98KM
Average Price FromPKR165794
Hotel Star Rating4