Guest User
May 4, 2022
I made a reservation on a certain company R's website and stayed there. I am the type of person who can tolerate disappointment to a certain extent, but this one seems malicious. The room I stayed in was on the 4th floor. Only the interior of the elevator had been renovated, so it felt dangerous. When I entered the room, the hallway had been renovated, but the inside of the room was dusty, the beams were broken, and the bathroom was rusted with sulfur and mold. The windows creaked and did not open, the screens were full of holes, and there were bugs and it was dirty. The food was cold and tasted bad. Hot food was cold, and cold food felt dried out. There were several foreign staff members and an elderly woman serving, but the other customers were also shocked and left their dinners unfinished. The image on the website and the fact that only the renovated parts were posted make me feel malicious and fraudulent. No matter how powerful the Unzen brand is, I don't think it's worth over 20,000 yen for this, even during Golden Week.
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